Support Jobs in Stillwater, OK

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28d ago

Technical Support Specialist

Stillwater Designs & Audio, Inc. KICKER Stillwater, OK

Stillwater, OK

28d ago

$18 - $25/hr Full time Customer Service Customer Support Design Engineering

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Job Description

This on-site, full-time Technical Support Specialist role in Stillwater, OK offers a competitive hourly pay range of $18.00 to $25.00 and a comprehensive benefits package. You will deliver in-depth technical assistance to dealers, consumers, and internal teams for mobile audio products, troubleshoot complex issues, design enclosures, guide installations, and collaborate across R&D, Product Planning, Warranty, Marketing, and OEM groups. The position emphasizes hands-on mobile audio expertise, strong troubleshooting abilities, and a collaborative, team-oriented culture.

Benefits

401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Responsibilities

Provide technical support for car audio, marine, powersports, motorcycle, and OEM applications
Assist customers in designing and achieving their desired audio systems
Troubleshoot product and installation-related issues across a wide range of applications
Design and model enclosures based on customer needs and performance goals
Guide customers through installation and system integration processes
Collaborate with internal teams including R&D, Product Planning, Warranty, Marketing, and OEM divisions
Maintain detailed documentation of support cases and solutions

Requirements

Advanced troubleshooting experience with complex electrical systems, highly preferred
Experience with enclosure design software or acoustic modeling tools, highly preferred
Minimum of 2 years of mobile audio installation experience
Strong technical knowledge of mobile audio equipment and systems
Experience integrating aftermarket products into newer vehicles
Ability to read and interpret vehicle electrical schematics
Familiarity with and ability to use test equipment such as Digital Multimeters (DMM), Oscilloscopes, and Real-Time Analyzers (RTA)
Basic algebra and geometry skills for enclosure design and system calculations
Strong problem-solving skills and attention to detail
Excellent communication skills and ability to work well in a team environment

Technologies

Digital Multimeters (DMM)
Oscilloscopes
Real-Time Analyzers (RTA)
Enclosure design software
Acoustic modeling tools

Work details

Location: On-site in Stillwater, OK
Schedule: Monday through Friday, 8:00 am to 5:00 pm
Type: Full-time
Pay: $18.00 - $25.00 per hour
Must be able to operate a computer and telephone
Must be able to read, write, and communicate verbally
Must be able to sit for long periods

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