This customer-facing technical tooling specialist position applies experienced CNC machining and tooling know-how to help customers solve cutting tool and industrial supply challenges. The role supports tool selection, quoting, and troubleshooting to improve machining outcomes.
Onsite Location
Richardson, TX 75081 (onsite)
Additional location options listed: Plymouth, MN, Omaha, NE, or Dallas, TX
Compensation
USD 35 - 40 per hour (based on experience)
Annual incentive opportunities are included.
Key Responsibilities
- Assist customers with selecting the right cutting tools, drills, taps, inserts, holders, and industrial supplies
- Recommend tooling solutions based on workpiece material, machine capability, and the intended machining application
- Troubleshoot machining challenges such as tool life, chatter, chip control, surface finish, and cycle time
- Provide technical guidance on speeds, feeds, coatings, tool geometry, and machining best practices
- Prepare quotations and process customer orders accurately
- Collaborate with Outside Sales and supplier partners to deliver complete solutions
- Continue expanding knowledge through manufacturer training and product education
What You Bring
- 5+ years of CNC machining, tool room, manufacturing engineering, or cutting tool experience
- Strong knowledge of milling, turning, drilling, and threading applications
- Experience selecting cutting tools for materials including steel, stainless steel, aluminum, cast iron, and exotic alloys
- Ability to troubleshoot machining and tooling challenges
- Excellent communication skills and a genuine desire to help customers succeed
- Strong computer skills and the ability to learn new systems
Helpful Experience
Experience with the following cutting tool manufacturers is a plus: Sandvik, Kennametal, Seco, Iscar, Guhring, OSG, Mitsubishi Materials, or similar.
Benefits and Support
- Medical, dental, vision, life, and disability insurance beginning on your first day
- 401(k) with Company match
- Paid vacation and personal time
- Tuition reimbursement
- Employee Assistance Program
- Opportunities for professional growth and advancement
- Stable, year-round employment
- Climate-controlled office environment
- No mandatory overtime
- Ongoing technical training from industry-leading manufacturers
- Collaborative team environment
Schedule
Monday-Friday, 8 AM – 5 PM
