Richardson, TX

Support Jobs in Richardson, TX

2 jobs found

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20d ago

Senior Technical Support

MacBOT Inc. Richardson, TX

Richardson, TX

20d ago

$19 - $30/hr Full time Senior Application Support End User Support

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Job Description

Senior Technical Support position with MacBOT Inc, onsite in Richardson, TX.

Responsibilities

Deliver technical assistance to users, providing timely and effective support
Diagnose and resolve hardware and software issues across product systems
Record issues and corresponding solutions for knowledge sharing
Collaborate with engineering teams to escalate and resolve complex problems
Communicate clearly with users to understand problems and present actionable solutions
Maintain prompt and thorough documentation of all support interactions for future reference

Requirements

7 to 10 years of relevant experience
Exemplary verbal and written communication skills for interactions at all levels
Ability to work independently and as part of a fast paced team
Proactive approach to problem solving with strong analytical abilities
Spanish speaking required

Experience

Related experience: 1 year (Preferred)

Work Location

In person at Richardson, TX (onsite)

Ability to Commute

Required: Richardson, TX 75081

Job Types

Full-time
Part-time

Pay

Hourly rate: $19.00 - $30.00 per hour

Benefits

Flexible schedule

Compensation Package

Bonus opportunities
Hourly pay
Overtime pay
Performance bonus

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2mo ago

Technical Support Specialist

MacBOT Corporation Richardson, TX

Richardson, TX

2mo ago Closed

$12 - $20/hr Full time Customer Support Field Service Hardware Support

This position is no longer accepting applications (closed Jun 26, 2026).

Job Description

Join MacBOT Corporation for an entry-level technical support role, onsite in Richardson, TX. You will participate in the installation, setup, and basic troubleshooting of field control systems, with training provided to help you succeed. The position offers a path to long-term employment based on performance and gives you the opportunity to work closely with our engineering and sales teams in an exciting, leading-edge industry.

Compensation ranges from $12 to $20 per hour, reflecting the hands-on, growth-oriented nature of this role and the focus on developing practical skills within a collaborative environment.

Responsibilities

Assist with installation of field control systems and related hardware
Support system setup, calibration, and basic troubleshooting

Requirements

Basic mechanical and electrical knowledge
Ability to use hand tools
Fluent Spanish speaking

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Support Jobs in Richardson, TX

Senior Technical Support

Technical Support Specialist

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