Electronics Troubleshooting Support Jobs

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Today

Wavelength Electronics Bozeman, MT

Bozeman, MT

Today

$25 - $37/hr Full time Electrical Engineering Applications Engineering Customer Support

Support and applications engineering for laser system customers, focused on electronics troubleshooting and integration support.

Ask targeted questions to understand client needs and goals across both technical and business areas, primarily via email, phone, and video calls
Recreate customer setups on the bench to validate issues and reproduce conditions
Provide accurate, complex electronics troubleshooting and technical support for laser system applications
Support customers with integrating OEM drivers and temperature controllers
Communicate with excellent clarity in both written and verbal form to US and international customers
Simulate and test solutions to help customers achieve correct operation in their system

2-year degree in a technical field or equivalent experience
2 years of experience in B2B customer service
Ability to understand and troubleshoot basic analog and digital circuits and read schematics
Experience working in an optics lab
Familiarity with LabVIEW programs and USB interface software is a plus
Excellent verbal and written communication skills

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