Electronics Tech Support - Applications Engineer for Laser Systems
Job Description
Support and applications engineering for laser system customers, focused on electronics troubleshooting and integration support.
Responsibilities
- Ask targeted questions to understand client needs and goals across both technical and business areas, primarily via email, phone, and video calls
- Recreate customer setups on the bench to validate issues and reproduce conditions
- Provide accurate, complex electronics troubleshooting and technical support for laser system applications
- Support customers with integrating OEM drivers and temperature controllers
- Communicate with excellent clarity in both written and verbal form to US and international customers
- Simulate and test solutions to help customers achieve correct operation in their system
Requirements
- 2-year degree in a technical field or equivalent experience
- 2 years of experience in B2B customer service
- Ability to understand and troubleshoot basic analog and digital circuits and read schematics
- Experience working in an optics lab
- Familiarity with LabVIEW programs and USB interface software is a plus
- Excellent verbal and written communication skills
Technologies
- LabVIEW
- USB interface software
Compensation and Schedule
- Pay: $25.00 - $37.00 per hour
- Expected hours: 40.0 per week
Benefits
- 401(k)
- 401(k) matching
- Flexible schedule
- Health insurance
- Health savings account (HSA)
- Life insurance
- Paid time off
- Paid health insurance premiums (100% for employee AND dependents)
- HSA contribution
- Paid vacation
- Sick leave
- Holidays
- Competitive wages
Work Location
- Bozeman, MT (onsite)
- Ability to commute: Bozeman, MT 59715 (preferred)
- Work location type: In person
Additional Experience Noted
- Electronics Troubleshooting: 1 year (Preferred)
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