Support Jobs in Capitol Heights, MD

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1mo ago

In-Home Sales & Tech Support (Part Time)

Asurion Capitol Heights, MD

Capitol Heights, MD

1mo ago Closed

$25 - $25/hr Part time Consultative Sales Customer Service Customer Support

This position is no longer accepting applications (closed Jul 6, 2026).

Job Description

Benefits and culture

Asurion offers a part-time, in-home sales and tech support role onsite in Capitol Heights, MD with paid training, flexible afternoon and evening hours, and a compensation package that blends hourly pay with mileage reimbursement, a phone stipend, and sales commissions. You’ll join a global tech solutions leader that values every team member and supports growth through hands-on learning and ongoing coaching. Earned pay can be accessed early, and you’ll receive structured training to help you stay confident and tech-savvy while delivering outstanding service to customers.

Base hourly pay guaranteed for all hours worked, paid bi-weekly; early access to earned pay where available
Uncapped commissions based on sales performance, paid bi-weekly
Mileage reimbursement based on IRS guidelines, paid weekly
35 USD monthly phone stipend
Three weeks of paid training focused on helping you succeed

Responsibilities

Attend paid training to prepare for independent work in the field
Learn Asurion’s products and gain hands-on sales experience while building communication, negotiation, and problem-solving skills
Receive ongoing coaching and mentoring to support growth and confidence in tech and sales
Meet customers in their homes, in offices, or wherever they are scheduled to connect
Diameter of customer interactions is planned in advance to help you meet and exceed sales targets
Provide exceptional customer service throughout every interaction
Address and resolve tech issues with clear, understandable solutions for customers of all knowledge levels
Ensure customers leave satisfied with a resolution that works and a product meeting future tech needs
Leverage Asurion’s growing product range to offer tailored solutions
Listen actively to identify needs and position products accordingly
Apply strong negotiation and communication skills to guide relevant, successful sales

Requirements

Comfortable in a sales environment with set targets
Valid driver’s license and satisfactory driving record with at least 1 year of driving experience
Ability to provide proof of valid car insurance (Manhattan exclusions apply)
Personal vehicle (excluding motorcycles); travel within neighborhoods and cities around the inventory warehouse, up to 120 miles one-way
Five-day work week with varied hours, including evenings, weekends, and holidays
Personal cellphone to stay connected while on the job
Comfortable working around household pets
Efficient, adaptable, goal-oriented, and persuasive communication skills
Open-minded with a passion for learning a broad set of skills for multiple career paths
Naturally outgoing and energized by human interaction
Flexibility to work varying hours, including evenings, weekends, and holidays

Part-time schedule

Most roles follow a five-day schedule from roughly 4:05 PM to 9:00 PM; end times vary by customer needs
In select markets, a flexible 4+ day option may exist, requiring at least 25 hours weekly across 4 days and at least one weekend day; shifts run between 12:05 PM and 9:00 PM, with possible start times as late as 4:00 PM
If the flexible option is available, you may choose between the standard and flexible schedules
Availability is essential; review the schedule details before applying

About the role

This entry level position focuses on in-home sales and tech support during peak hours. It suits someone starting their career who enjoys talking to people and wants hands-on sales experience in a supportive environment.

Health and safety measures

Health and safety are priorities. Meeting customers at their homes is considered part of delivering a great experience, and steps are taken to ensure employees feel safe while performing their duties.

Get to know us

Asurion is a global tech solutions leader that fosters a work culture where employees are valued at every level. Our services help more than 350 million customers worldwide, and our approach centers on listening to customers, delivering accurate information, and solving problems with integrity.

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