Support Jobs in Chanhassen, MN

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Technical Support Specialist

Curtiss-Wright Chanhassen, MN

Chanhassen, MN

Today

$76k - $102k/yr Full time Customer Support Hardware Support Onsite

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Job Description

Work on-site in Chanhassen, MN supporting the installation, configuration, troubleshooting, and maintenance of customer and company systems. This role combines practical field work with engineering problem-solving, serving as a key technical contact at assigned sites. You will help ensure system deployments succeed through hands-on support, reliable service documentation, and coordinated commissioning activities across customers, project teams, and vendors.

Compensation: USD 76,200 - 101,600 per year. Experience level: 4+ years (4-6+ years preferred) in field or systems engineering. Education: Bachelor’s degree in Engineering or a related technical field.

Responsibilities

Perform on-site installation, configuration, maintenance, testing, and troubleshooting of customer and company systems to support proper functionality and performance.
Diagnose and resolve technical issues by analyzing system behavior, identifying root causes, and applying corrective actions.
Act as the primary technical contact at assigned sites, coordinating installation and commissioning activities with customers, project teams, and vendors.
Review site plans, technical drawings, and specifications using standard operating procedures, safety protocols, and engineering documentation to support compliance and quality installations.
Document service activities, provide technical reports, coordinate system upgrades, and recommend improvements to enhance reliability, efficiency, and customer satisfaction.

Requirements

Bachelor’s degree in Engineering or a related technical field.
4-6+ years of field engineering or systems engineering experience related to installation, commissioning, troubleshooting, and customer support.
Experience implementing and maintaining technical systems, networked equipment, or industrial infrastructure in field environments.
Strong understanding of diagnostics, system integration, and commissioning practices.
Analytical and problem-solving skills with the ability to make independent decisions.
Effective communication and documentation skills for customer and internal collaboration.
Willingness to travel regularly and adapt to varied field conditions.
Ability to manage multiple assignments while maintaining quality, safety, and compliance.
Commitment to continuous learning, teamwork, and engineering best practices.
Must be a US Person.

Benefits

Paid Time Off
401K with Employer Match and Profit Sharing
Health and Wellness Benefits
Learning and Development Opportunities
Referral Program
Competitive Pay
Recognition
Employee Stock Purchase Plan
Inclusive & Supportive Culture

Compliance Statement: This position may require exposure to export-controlled information and subject to additional security screening. In the event information provided during the security screening reveals ineligibility to access export-controlled information, any offer of employment may be reconsidered or withdrawn.

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