Support Jobs in East Hanover, NJ

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Technical Support

Canyon Associates East Hanover, NJ

East Hanover, NJ

Today

$65k - $85k/yr Full time Av Support End User Support Hardware Support

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Job Description

Canyon Associates is hiring a Technical Support professional to support day-to-day technology needs for clients and internal teams from their East Hanover, NJ location. This role includes an on-site schedule on Fridays (WFH), balancing in-person presence with remote flexibility.

You will handle practical IT support across common devices and platforms, from troubleshooting hardware and peripherals to coordinating audiovisual and incident-related assistance. If you have experience providing general IT support in a professional setting and strong client service focus, this position is designed for you.

What you’ll do

Troubleshoot and repair hardware and peripherals, including computers, printers, scanners, and mobile phones.
Provide audiovisual support.
Support incident management.

What you bring

3 years of general IT support experience, preferably in a law firm or professional services environment.
Working knowledge of Microsoft Windows 11, Microsoft 365, DUO Mobile, and Microsoft Authenticator.
Strong commitment to client service.

Technologies you’ll use

Microsoft Windows 11
Microsoft 365
DUO Mobile
Microsoft Authenticator

Compensation

$65,000.00 - $85,000.00 per year

Benefits

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Tuition reimbursement

Work location

In person in East Hanover, NJ (on-site Fridays with WFH).

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