Technical Support

Canyon Associates is hiring a Technical Support professional to support day-to-day technology needs for clients and internal teams from their East Hanover, NJ location. This role includes an on-site schedule on Fridays (WFH), balancing in-person presence with remote flexibility.

You will handle practical IT support across common devices and platforms, from troubleshooting hardware and peripherals to coordinating audiovisual and incident-related assistance. If you have experience providing general IT support in a professional setting and strong client service focus, this position is designed for you.

What you’ll do

• Troubleshoot and repair hardware and peripherals, including computers, printers, scanners, and mobile phones.
• Provide audiovisual support.
• Support incident management.

What you bring

• 3 years of general IT support experience, preferably in a law firm or professional services environment.
• Working knowledge of Microsoft Windows 11, Microsoft 365, DUO Mobile, and Microsoft Authenticator.
• Strong commitment to client service.

Technologies you’ll use

• Microsoft Windows 11
• Microsoft 365
• DUO Mobile
• Microsoft Authenticator

Compensation

$65,000.00 - $85,000.00 per year

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement

Work location

In person in East Hanover, NJ (on-site Fridays with WFH).