Support Jobs in Gooding, ID

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IT Helpdesk Technician

North Canyon Medical Center, Inc. Gooding, ID

Gooding, ID

Today

Full time End User Support Hardware Support Help Desk Support

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Job Description

The IT Helpdesk Technician role at North Canyon Medical Center, Inc. is focused on day-to-day support through IT helpdesk tickets, with responsibility for maintaining and troubleshooting applications, hardware, and software in an onsite environment.

Key Responsibilities

Handle IT helpdesk tickets as the primary function of the role.
Support applications, hardware, and software, including installation, configuration, maintenance, and ongoing support of related systems.
Participate in projects at a minimal level, when needed.

Required Qualifications

Bachelor's Degree preferred, with three to five years of systems support.
Knowledge of company supported hardware, software, and operating systems.
Ability to plan, implement, test, and troubleshoot hardware and software.
Ability to identify computer problems and coordinate appropriate hardware and/or software solutions.
Ability to provide technical guidance and instructions to users for the use of PC, server, and cloud applications and systems.
Knowledge of computer security procedures and protocols.
Ability to communicate technical guidance and information to users clearly.
Ability to learn and support new hardware, software, and operating systems.

Education & Location

Location: Gooding, ID (onsite)
Education: Bachelor's Degree preferred

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