Support Jobs in Gray, TN

1 job found

Include remote jobs

5d ago

Help Desk Technician

A-1 WorkForce Gray, TN

Gray, TN

5d ago

$55k - $75k/yr Full time Active Directory End User Support Hardware Support

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Job Description

A-1 WorkForce is hiring an onsite Help Desk Technician in Gray, TN. The role offers a salary range of USD 55,000 to 75,000 per year, with starting pay determined by experience. Benefits include a 401(k) plan, dental and vision insurance, and paid time off.

You will provide hardware and software support to end users, logging trouble calls and resolutions, and maintaining thorough documentation to support effective service delivery.

Benefits

401(k)
Dental insurance
Paid time off
Vision insurance

Responsibilities

Provide email support to end users
Manage security and anti-virus tasks
Set up PCs within a Windows environment
Address IP telephone issues
Set up and maintain user accounts in Active Directory
Perform hardware support for PCs, printers, and copiers
Log trouble calls, document resolutions, and record processes used in the position

Requirements

Microsoft Windows, all versions
Office 365
Common web browsers (IE, Firefox, Chrome, Safari)
Network configuration (TCP/IP)
Hardware troubleshooting

Technologies

MS Windows (all versions)
Office 365
Common web browsers (IE, Firefox, Chrome, Safari)
TCP/IP
Active Directory

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