Support Jobs in Grove City, OH

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IT Support Specialist

Mid-Ohio Food Collective Grove City, OH

Grove City, OH

Today

$23+/hr Full time End User Support Help Desk Support Information Technology (IT)

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Job Description

Mid-Ohio Food Collective is hiring an on-site IT Support Specialist to help keep day-to-day technology running smoothly for employees and visitors in Grove City, OH. In this role, you will support end-user devices, troubleshoot issues quickly, and help maintain secure, reliable systems that support daily operations.

This position includes first-line help desk coverage, device deployment and maintenance, and support for onboarding and offboarding workflows. You will also contribute to documentation and asset management so fixes and configurations can be repeated consistently across the organization.

What you’ll do

Provide first-line, on-site help desk support for staff and guests
Deploy, update, and maintain desktops, laptops, printers/copiers, and related hardware and software
Manage employee technology onboarding/offboarding, including email and data archiving
Research, configure, and document solutions in the IT knowledgebase
Support asset management, imaging/deployment, and assigned technology projects

What you’ll bring

Associate degree in an IT-related field (or equivalent experience); bachelor’s/certifications preferred
3+ years supporting Microsoft Windows and troubleshooting end-user endpoints; Apple OS, Office 365, and Active Directory preferred
Strong communication, reliability for on-site work, and a growth mindset

Key technologies

Microsoft Windows
Apple OS
Office 365
Active Directory

Workday rhythm

Start the day on-site in Grove City, OH, prioritizing incoming requests and delivering quick, professional support
Work through device setup and refreshes, keep inventories accurate, and write clear notes to make solutions repeatable
Make progress on improvement initiatives such as modernizing fax workflows, tightening account hygiene, organizing shared data, and preparing retired equipment for proper recycling or resale
Stay engaged with the Technology team and step in as backup coverage when needed to minimize disruption to users

Compensation and benefits

$23 per hour (USD)
Medical, Dental, and Vision coverage
401(k)
Life Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Paid Time Off (PTO)

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