Support Jobs in Linden, NJ

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1mo ago

Associate IV, Bayway IT Support

Phillips 66 Linden, NJ

Linden, NJ

1mo ago Closed

$88k - $108k/yr Full time Active Directory Application Support End User Support

This position is no longer accepting applications (closed Oct 30, 2026).

Job Description

Phillips 66 is hiring an Associate IV focused on System Administration to support routine IT, data, documentation, and hands-on equipment activities for business users across the Bayway Refinery, Midstream, Lubricants and Remote East locations. The role emphasizes troubleshooting, documentation accuracy, and collaboration with local and remote IT partners in a safety-focused environment.

Location and Compensation

Location: Linden, NJ (onsite)
Salary Range: USD 88,000 - 107,580 per year

What You’ll Do

Complete routine data entry and basic data collection using company systems and standard software packages.
Support data management, file management, and document filing to keep information accurate, organized, and accessible.
Provide courteous day-to-day IT assistance to internal business users with personal computing environments and business applications, escalating issues when needed.
Follow established procedures to troubleshoot routine hardware, software, and system issues, including desktops, phones, and wired and wireless connectivity and related site technology.
Perform basic IT equipment operation and routine hands-on tasks, including tracking hardware and supporting hardware refresh activities as directed.
Maintain clear documentation of supported systems, work requests, and completed tasks, and communicate status or errors promptly.
Coordinate with local and remote IT partners and suppliers as directed to complete shared tasks and service requests.
Learn and apply new technology, follow safety and operational standards, and identify practical process improvements with guidance.

Required Qualifications

1 or more years of experience
Willing and able to obtain a Transportation Worker Identification Card (TWIC)
Ability to participate in an after-hours call-out schedule as appropriate
Ability to safely operate a motor vehicle in the refinery around process equipment
Ability to comply with refinery safety requirements, including wearing appropriate personal protective equipment when necessary
Ability to lift computer equipment up to 30 lbs. from the floor and safely carry it up 4 flights of stairs
Ability to bend, stoop, or crawl under furniture to connect wiring
Ability to bend to pick up equipment and load a pull cart
Ability to lift an individual item up to 30 lbs.
Ability to push or pull equipment on a cart weighing up to 100 lbs.
Ability to climb 4 or more flights of stairs to access field hardware

Technology Environment

Microsoft Windows operating systems
Active Directory
Fiber
Wired and wireless Ethernet
Phone systems

Preferred Qualifications

Standard office equipment and software packages
Basic data entry, data management, file management, and information retrieval
Bachelor’s degree
4 or more years of experience in an Information Technology discipline
2 or more years of experience supporting Refining or Midstream IT assets
Experience with Microsoft Windows operating systems, Active Directory, desktops, switches, fiber, wired and wireless Ethernet, or phone systems
Strong leadership skills and the ability to influence individuals and groups
Ability to create an inclusive environment, build trust and confidence, and work effectively with business and IT resources
Active learner with good business knowledge and the ability to manage multiple tasks concurrently
Demonstrated initiative, results-driven effort, and discipline in following operational standards and processes

Benefits

Annual Variable Cash Incentive Program (VCIP) bonus
8% 401k company match
Cash Balance Account pension
Medical, Dental, and Vision benefits with an annual company contribution to a Health Savings Account for employees on HDHP
Total well-being programs and incentives, including Employee Assistance Plan, well-being reimbursement, and backup family care services

How to Apply

To be considered, you must complete the entire application process, including answering all prescreening questions and providing your eSignature on or before the requisition closing date of 10/5/2026.

For regular U.S. positions, candidates must be a U.S. citizen or national, or an alien admitted as permanent resident, refugee, asylee, or temporary resident under 8 U.S.C. 1160(a) or 1255(a)(1).
Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.

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