Support Jobs in Morganville, NJ

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IT Support Technician – Level II

Macro Technology Group Morganville, NJ

Morganville, NJ

Today

$70k - $80k/yr Full time Active Directory Azure Active Directory Backup And Disaster Recovery

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Job Description

Location: Morganville, NJ (onsite). Salary: USD 70,000 - 80,000 per year. This onsite IT Support Technician II role at Macro Technology Group emphasizes a benefits-forward environment with 401(k) matching, dental, health, and vision insurance, plus paid time off. The position provides hands-on support for client infrastructure, Microsoft 365, and cloud platforms, with end-to-end issue management and direct client interaction.

Responsibilities

Provide ongoing support for client infrastructure, Microsoft 365 environments, and cloud platforms
Monitor and assist with backup and recovery platforms
Diagnose and resolve infrastructure, cloud, and security issues independently
Own issues through to resolution to maintain stable operations
Communicate clearly with clients throughout the support lifecycle
Collaborate with a team of engineers to troubleshoot and solve problems

Requirements

A minimum of two years of experience delivering Tier 1 IT support in an MSP or comparable environment

Technologies

Microsoft 365
Exchange
Entra/Azure AD
Intune
SharePoint

Benefits

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Questions

This position is based in our Morganville, NJ office. Are you able to commute daily?
Do you have prior experience working in an MSP environment? If yes, how many years?
How would you rate your proficiency with Microsoft 365 administration (Exchange, Entra/Azure AD, Intune, SharePoint)?
How many clients or tenants have you supported concurrently in a previous role?

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