Support Jobs in Pebble Beach, CA

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Pebble Beach Pebble Beach, CA

Pebble Beach, CA

Today

$29 - $29/hr Full time End User Support Hardware Support Help Desk Support

Provide first-line technical assistance on-site and by phone while supporting business operations and corporate functions.

Deliver first line technical support for software and common system issues on-site and via phone
Diagnose and resolve software problems, including user errors, configuration errors, and bugs
Diagnose, repair, and support hardware such as printers, computers, terminals, and communication devices
Perform routine preventive maintenance as scheduled
Answer support calls and log all requests in the service desk ticketing system
Create, assign, and track tickets for escalated items to the rest of the IT team
Install, upgrade, configure, and maintain hardware and software for company systems
Support and assist with on-site installation, maintenance, and repairs with proper process documentation
Provide service and customer assistance during field visits
Maintain organization of assets, systems, and documentation
Support inventory and organization of the lab, shed, and related areas
Document key troubleshooting processes and develop technical documentation for employees
Contribute to and maintain the knowledge base
Work independently to provide first line technical support
Complete manager-assigned projects on time
Comply with all Pebble Beach Company safety and health policies and procedures
Support weekends and after-hours on a rotational basis as needed
Other tasks as assigned by the manager

Competitive Pay: $29.50/hour
Insurance (Full Time): comprehensive medical, dental, vision, and life insurance
Health & Wellness Center: unlimited access to a physician and medical team for employees and family health needs free of cost
401(K) retirement program eligibility
401(K) match: Pebble Beach Company matches $.75 for every $1 contributed, up to 6% of eligible compensation
Quarterly 401(K) contribution: company contributes an amount each quarter based on hours worked, plus a discretionary contribution at the end of each fiscal year
Discounts at Pebble Beach restaurants, retail shops, and the Forbes Five Star Spa
Hotel discounts available during select seasons
Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club
Ongoing learning and development opportunities, plus promotions and transfers
Complimentary meal during your shift in the Employee Dining Room

New Support Jobs in Pebble Beach, CA, daily.