Support Jobs in Pleasanton, CA

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23d ago

Office Admin/IT Helpdesk Specialist

Sciens Building Solutions Pleasanton, CA

Pleasanton, CA

23d ago

$36 - $38/hr Full time Administrative Assistant Administrative Support Computer Skills

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Job Description

Sciens Building Solutions, based in Pleasanton, California, is seeking an Office Admin/IT Helpdesk Specialist to handle a blend of IT support, administrative tasks, and executive assistance on site. This multi-hat role requires a proactive, organized individual who can work independently to keep IT services and office operations running smoothly.

Compensation: USD 36 - 38 per hour; onsite in Pleasanton, CA.

Responsibilities

Assist with onboarding new employees by provisioning hardware and devices.
Track IT requests as they come in and assist with troubleshooting issues.
Enter and import inspection data into the customer database.
Collaborate with key stakeholders across the organization to deliver IT solutions.
Support the IT team in maintaining hardware, software, and mobile devices.
Create and maintain internal databases used for scheduling customer inspections.
Provide technical support to team members as needed.
Organize and manage IT resources, inventory, and equipment.
Oversee office services to ensure organized operations and procedures.
Maintain controlled correspondence processes.
Design and maintain filing systems.
Review and approve office supply requisitions.
Coordinate and track clerical tasks to completion.
Enhance office efficiency through planning and execution of equipment procurement, layouts, and office systems.
Serve as the lead contact for maintenance, mail, shipping, supplies, equipment, bills, and errands.
Organize office operations and procedures and schedule meetings and appointments.
Collaborate with People & Culture to uphold office policies as necessary.
Manage vendor, service provider, and landlord relationships to ensure items are invoiced and paid on time.
Provide general support to reception and assist visitors.
Develop standards and promote initiatives to improve operational procedures.
Contribute to planning and executing company events, including the annual holiday party.
Monitor and maintain office supplies inventory and review potential acquisitions with Division leadership for approval.
Maintain confidentiality of employee, customer, and company information in line with policy.
Support adherence to safety culture and safety initiatives.
Maintain Division leadership schedules, calendars, and appointments.
Assist with special projects by gathering information, tracking progress, preparing reports, and updating Division leadership.

Requirements

High school diploma.
2-5 years of experience in IT operations.
Working knowledge of MS SQL.
Familiarity with computer systems, security, networks, systems administration, databases/storage, and phone systems.
Solid understanding of IT infrastructure and operations best practices.
2-5 years of proven office/administrative management experience.
Excellent written and verbal communication skills.
Strong interpersonal and customer service skills.
Excellent time management with the ability to multitask and prioritize; strong organizational and planning abilities.
Attention to detail and problem-solving capabilities.
Strong critical thinking and decision-making skills.
Proven ability to organize and prioritize work.
Basic knowledge of accounting, data, administrative, HR, and business practices and procedures.
Basic understanding of administrative and clerical procedures and systems.
Proficiency with Microsoft Office Suite or related software.

Technologies

MS SQL
Microsoft Office Suite

Benefits

Competitive salary based on qualifications
Paid time off plan and holidays
401(k) matching
Short term and long term disability
Medical, dental, and vision plans with options
Life insurance
Professional career development opportunities

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