Support Jobs in Ponte Vedra Beach, FL

1 job found

Include remote jobs

Today

IT Support Technician II

Sawgrass Country Club Ponte Vedra Beach, FL

Ponte Vedra Beach, FL

Today

Full time Active Directory Azure Active Directory End User Support

Apply Now

Job Description

Sawgrass Country Club is hiring an IT Support Technician II to provide hands-on technical support across hardware, software, and network connectivity. This is a full-time, on-site role based in Ponte Vedra Beach, FL, working Sunday through Thursday from 9:00 AM to 5:00 PM.

In this position, you will troubleshoot day-to-day IT issues, support user access and security, and help keep club technology and AV systems operating reliably for everyday operations and events.

What you will do

Identify, document, troubleshoot, and resolve technical issues involving hardware, software, and network connectivity
Set up and manage user accounts, permissions, and network access in line with established security policies
Monitor and maintain network security, helping prevent unauthorized access to systems, company assets, and facilities
Maintain accurate inventories of computer hardware, software, and IT equipment
Troubleshoot and support LAN, VoIP telephone systems, and audiovisual (AV) systems and connections
Coordinate with vendors to diagnose and resolve technical issues with desktop hardware, software, and other technology systems
Recommend and implement system upgrades and enhancements to improve reliability, performance, and longevity
Assess departmental technology needs and help develop equipment and system specifications
Validate and approve VPN access for authorized remote users
Support the installation, configuration, maintenance, and upgrading of desktop systems
Support testing, implementation, and deployment of new applications, systems, and technology
Train and assist staff on proper and appropriate use of hardware, software, and technology resources
Operate audio and video equipment for meetings, conferences, live-streaming, recorded events, and other club functions
Set up, operate, monitor, and break down AV equipment, including soundboards, projection systems, and web-streaming services for single- and multi-room events
Maintain an accurate inventory of audiovisual equipment and related technology
Respond to equipment issues, technology changes, and support requests in a timely, professional, and solutions-oriented manner
Manage day-to-day LAN operations and performance of related WAN services in accordance with club policies and procedures
Maintain network security measures, including antivirus, spam protection, and access controls
Monitor, troubleshoot, and resolve LAN connectivity and performance issues to keep club operations running smoothly

Requirements

3 years of related hands-on work experience or technical training, or an equivalent combination of education and experience
Solid experience and understanding of IT services and products
Enthusiasm for technology with a willingness to learn and stay on the cutting edge
Experience with Windows Desktop Operating System
Experience with Active Directory
Experience with DNS (Domain Name System)
Experience with DHCP
Experience with Microsoft Windows Server
Experience with Azure Active Directory
Experience with RDP
Preferred: A+, Network+, ITIL

Technologies

Windows Desktop Operating System
Active Directory
DNS
DHCP
Microsoft Windows Server
Azure Active Directory
RDP
VoIP
VPN

View full job page →

Get Support Jobs in Ponte Vedra Beach, FL alerts

New Support Jobs in Ponte Vedra Beach, FL, daily.