Support Jobs in Rustburg, VA

1 job found

Include remote jobs

30d ago

Technical Support Rep I

Shentel Rustburg, VA

Rustburg, VA

30d ago Closed

$29k - $39k/yr Full time Customer Service Customer Support End User Support

This position is no longer accepting applications (closed Aug 29, 2026).

Job Description

Technical Support Rep I at Shentel, onsite in Rustburg, VA, provides front-line customer care in a call center, troubleshooting technical issues and educating customers on product installation and use, with a salary range of USD 29,000 - 39,000 per year.

Responsibilities

Promote quality customer experience with honest and committed customer care.
Engage in real-time troubleshooting with customers to resolve technical issues.
Educate residential Shentel customers about the installation and use of products.
Capture opportunities to offer additional or upgraded services to customers as available, while providing a quality customer experience.

Requirements

Your high school diploma or equivalent
One year of customer service or call center experience

Benefits

401(k) with up to 8% company contribution
Medical, dental, vision, and life insurance with company subsidies
Up to 3 weeks of PTO and up to 9 paid holidays

YOU WORKED HARD FOR THE FOLLOWING::

Your reputation as a successful customer service professional who meets and exceeds goals
Your high school diploma or equivalent
One year of customer service or call center experience

View full job page →

Get Support Jobs in Rustburg, VA alerts

New Support Jobs in Rustburg, VA, daily.