Support Jobs in Salisbury, MD

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Network Technician II - Help Desk Administrator

Tezla Group, Inc. Salisbury, MD

Salisbury, MD

Today

$50k - $60k/yr Full time Customer Support End User Support Help Desk Support

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Job Description

Tezla Group, Inc. is hiring a Level 2 Network Technician to deliver help-desk support for clients and end users. This is an onsite role in Salisbury, MD with a daily in-person requirement, supporting day-to-day IT needs while helping keep client systems running reliably.

What you can expect at Tezla Group

Fully paid employee health insurance
Employer matching IRA retirement plan
Two weeks vacation for starting employees
Flexible work hours and environment

Responsibilities

Remotely troubleshoot PC and server issues
Manage email systems using Microsoft Exchange Server and related web consoles
Assist clients with network, wireless, server, and email connectivity issues
Answer client phone calls and create or update help desk tickets
Configure, troubleshoot, and maintain data backup systems
Travel onsite to client locations for installations or troubleshooting when required
Communicate clearly with clients and co-workers on ticket progress and resolution outcomes

Requirements

Not a remote work position: daily in-person presence is required
At least 2 years of professional IT experience working with Microsoft operating systems, Microsoft Office applications, and general IT and networking experience
Please do not apply unless you are an existing IT professional with at least 2 years of IT administration or engineering experience

Technology areas

Microsoft Exchange Server
Microsoft operating systems
Microsoft Office applications

Location: Salisbury, MD 21801 (Required, onsite/in person)

Job type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Experience: Network administration: 2 years (Required)

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