Support Jobs in Stamford, CT

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22d ago

In-Home Sales & Tech Support

Asurion Insurance Services Stamford, CT

Stamford, CT

22d ago

$24 - $24/hr Part time Consultative Sales Customer Service Customer Support

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Job Description

Asurion Insurance Services is seeking a part-time in-home sales and tech support specialist for the Stamford, CT area. The role blends hands-on tech assistance with sales in customers’ homes, requiring daily travel, an evening schedule, and a paid training program that introduces you to a Serve, Solve, Sell framework.

Responsibilities

Assist customers using the Serve, Solve, Sell™ approach on the front lines.
Begin with paid training to prepare for independent field work.
Learn Asurion products and gain practical sales experience while building communication, negotiation, and problem-solving skills.
Receive ongoing coaching and mentoring to support growth and maintain confidence and tech-savviness.
Meet customers in their homes, in offices, or wherever they are, with pre-scheduled interactions aimed at meeting and surpassing sales targets.
Deliver exceptional customer service throughout each interaction, always prioritizing the customer.
Address and resolve customers’ tech issues, providing clear solutions regardless of their technical background.
Ensure customers leave with a workable resolution and a product that addresses future tech needs.
Leverage Asurion’s growing product lineup to offer tailored solutions.
Listen actively to identify customer needs and position products accordingly.
Utilize strong negotiation and communication skills to pivot smoothly and close the sale.

Requirements

Comfortable in a sales environment with set targets.
Valid driver’s license and a satisfactory driving record with at least 1 year of experience.
Ability to provide proof of valid car insurance (Manhattan area excluded).
Personal vehicle (excluding motorcycles). Appointments are located in neighborhoods and cities surrounding the inventory warehouse, with a maximum one-way travel distance of 120 miles.
Structured five-day workweek designed to meet customers on their timeline, including evenings, weekends, and holidays.
Personal cellphone for on-the-job communication.
Comfortable working around household pets.
Efficient, adaptable, goal-oriented, and persuasive communication skills.
Open-minded with a passion for learning a broad set of skills applicable to various career paths.
Naturally outgoing and energized by human interaction.
Note: Work hours may vary based on business needs and market demand; flexibility may be required.

Benefits

Base hourly rate is guaranteed for all hours worked and paid bi-weekly; earned pay can be accessed early.
Uncapped commissions based on sales performance paid bi-weekly.
Mileage reimbursement based on IRS guidelines paid weekly.
35 dollar monthly phone stipend.
Three weeks of paid training focused on your success.

Here’s What You’ll Bring to the Team

Comfortable working in a sales environment with set targets.
Valid driver’s license and a satisfactory driving record with at least 1 year of driving experience.
Ability to provide proof of valid car insurance (excluded: Manhattan).
A personal vehicle (excluding motorcycles). Customer service appointments are located in neighborhoods and cities surrounding your inventory warehouse. The maximum expected travel distance is 120 miles, one-way.
Five-day workweek designed to meet customers on their timeline, including evenings, weekends, and holidays.
Personal cellphone to stay informed on the job.
Comfortable around household pets.
Efficient, adaptable, goal-oriented, and persuasive communication skills.
Open-minded with a passion for learning a wide range of skills for various career paths.
Naturally outgoing and enjoys human interaction.
Note: Work hours may vary based on business needs and market demand; flexibility may be required.

Get to Know Us

Click to see our day in the life video. Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help 350M+ customers worldwide (more than Netflix and Hulu combined). Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer’s needs, provide accurate information and conduct themselves in a way t

Health and Safety Measures

At Asurion, employee health and safety are our top priority. Meeting customers at their homes creates a great customer experience. So, we work hard to ensure all employees feel safe doing their work.

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