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Instructional Assistant (IT Support)

Per Scholas Detroit, MI

Detroit, MI

Today

$21+/hr Full time Assistant Information Technology (IT) Instructional

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Job Description

Per Scholas is hiring a full-time Instructional Assistant (IT Support) to support its Detroit Training Department. This onsite role helps strengthen classroom delivery by partnering with the lead instructor, supporting hands-on learning for entry-level technicians, and maintaining accurate training and learning operations.

The position reports to the Site Director and offers an hourly pay rate of $21/hour.

What you’ll do

Assist the lead instructor in and out of class with both teaching and classroom administration.
Support grading and/or assessment review for learner work, including class projects and other materials.
Enter learner grades into Learning Management Systems (LMS) software and grading templates.
Update Salesforce data as needed.
Review curriculum materials and assessments weekly, then report proofreading or subject-matter errors to the instructor and curriculum development team.
Help prepare the daily agenda for students.
Schedule time with the instructor and learners to discuss class challenges.
Monitor learner attendance and certifications’ progress.
Manage learner common areas and track classroom and tech supply inventory.
Monitor the kitchen area and manage kitchen supply inventory (for example, coffee and water).
Attend weekly team meetings and provide classroom and learner updates.
Monitor the class in progress to confirm overall functionality (such as audio, video, and screen appearance).
Serve as a timekeeper during class, including monitoring breaks and related scheduling details.
Monitor learners during test-taking and during break-out group activities.
Maintain cleanliness of the classroom and care for tech equipment.
Document in-class challenges, including learners who appear disengaged or uninvolved.
Document in-class challenges, including learners who dominate discussions or are typically quiet.

Requirements

CompTIA A+ certification.
Ability to teach in a highly interactive, hands-on style.
Strong interest in teaching and helping others learn.
Flexibility to adapt to schedule changes.
Interest in continuous improvement and a team-oriented approach.
High responsiveness and excellent verbal communication skills.
Teaching experience is a plus.
Must be able to comfortably and frequently lift 50 lbs.

Technologies

Learning Management Systems (LMS)
Salesforce

Benefits

Over 40 days of paid time off each year through holidays, vacation, and sick/personal time.
Holiday pay upon hire (22 holidays annually), including a week off for Independence Day and a week before the New Year.
80 Wellness Hours for sick, safe, or personal reasons.
Vacation accruals starting at 8 hours at the beginning of every month, increasing with tenure.
Comprehensive medical coverage (Cigna or Kaiser Permanente where available) plus an HRA up to $4,000 for individuals and $8,000 for families.
Dental and vision insurance (two dental plan options and a vision plan).
401(k) plan with 100% employer match on contributions up to 6%, with entry and full vesting after 90 days.
Employee Assistance Program (EAP) with free, confidential, 24/7 counseling, legal support, and financial resources.
Up to 6 weeks of 100% paid parental leave.
Employer-paid life and AD&D insurance, plus employer-paid short-term disability coverage (with options to elect additional life coverage and long-term disability insurance).
Flexible Spending accounts (healthcare, dependent care, and commuting expenses).
Voluntary benefits including Accident, Critical Illness, Hospital Indemnity, Legal Services, and Pet Insurance.
Healthcare concierge support, financial wellness tools, and employee discount programs.

Location and eligibility

Office: Detroit, MI (onsite)
Per Scholas candidates must reside in one of the following states (when the position does not carry a specific office location): AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA.

If you have questions about this role, email jobs@perscholas.org.

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