Instructional Assistant (IT Support)

Per Scholas is hiring a full-time Instructional Assistant (IT Support) to support its Detroit Training Department. This onsite role helps strengthen classroom delivery by partnering with the lead instructor, supporting hands-on learning for entry-level technicians, and maintaining accurate training and learning operations.

The position reports to the Site Director and offers an hourly pay rate of $21/hour.

What you’ll do

• Assist the lead instructor in and out of class with both teaching and classroom administration.
• Support grading and/or assessment review for learner work, including class projects and other materials.
• Enter learner grades into Learning Management Systems (LMS) software and grading templates.
• Update Salesforce data as needed.
• Review curriculum materials and assessments weekly, then report proofreading or subject-matter errors to the instructor and curriculum development team.
• Help prepare the daily agenda for students.
• Schedule time with the instructor and learners to discuss class challenges.
• Monitor learner attendance and certifications’ progress.
• Manage learner common areas and track classroom and tech supply inventory.
• Monitor the kitchen area and manage kitchen supply inventory (for example, coffee and water).
• Attend weekly team meetings and provide classroom and learner updates.
• Monitor the class in progress to confirm overall functionality (such as audio, video, and screen appearance).
• Serve as a timekeeper during class, including monitoring breaks and related scheduling details.
• Monitor learners during test-taking and during break-out group activities.
• Maintain cleanliness of the classroom and care for tech equipment.
• Document in-class challenges, including learners who appear disengaged or uninvolved.
• Document in-class challenges, including learners who dominate discussions or are typically quiet.

Requirements

• CompTIA A+ certification.
• Ability to teach in a highly interactive, hands-on style.
• Strong interest in teaching and helping others learn.
• Flexibility to adapt to schedule changes.
• Interest in continuous improvement and a team-oriented approach.
• High responsiveness and excellent verbal communication skills.
• Teaching experience is a plus.
• Must be able to comfortably and frequently lift 50 lbs.

Technologies

• Learning Management Systems (LMS)
• Salesforce

Benefits

• Over 40 days of paid time off each year through holidays, vacation, and sick/personal time.
• Holiday pay upon hire (22 holidays annually), including a week off for Independence Day and a week before the New Year.
• 80 Wellness Hours for sick, safe, or personal reasons.
• Vacation accruals starting at 8 hours at the beginning of every month, increasing with tenure.
• Comprehensive medical coverage (Cigna or Kaiser Permanente where available) plus an HRA up to $4,000 for individuals and $8,000 for families.
• Dental and vision insurance (two dental plan options and a vision plan).
• 401(k) plan with 100% employer match on contributions up to 6%, with entry and full vesting after 90 days.
• Employee Assistance Program (EAP) with free, confidential, 24/7 counseling, legal support, and financial resources.
• Up to 6 weeks of 100% paid parental leave.
• Employer-paid life and AD&D insurance, plus employer-paid short-term disability coverage (with options to elect additional life coverage and long-term disability insurance).
• Flexible Spending accounts (healthcare, dependent care, and commuting expenses).
• Voluntary benefits including Accident, Critical Illness, Hospital Indemnity, Legal Services, and Pet Insurance.
• Healthcare concierge support, financial wellness tools, and employee discount programs.

Location and eligibility

• Office: Detroit, MI (onsite)
• Per Scholas candidates must reside in one of the following states (when the position does not carry a specific office location): AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA.

If you have questions about this role, email [email protected].