Bitrix24 Support Jobs

1 job found

2mo ago

Technical Support Engineer - VFD/VSD Specialist (Shop-Based)

Triol Trading LLC Midland, TX

Midland, TX

2mo ago Closed

$120k - $130k/yr Full time Electrical Engineering Bitrix24 Customer Support

This position is no longer accepting applications (closed Jun 22, 2026).

Job Description

This shop-based Technical Support Engineer role focuses on VFD/VSD and power electronics, providing commissioning, repair, maintenance, customer support, and pilot operations across the Midland, Texas region.

Responsibilities

Ensure continuous product service within the assigned region, including equipment commissioning and maintenance, with regional travel as needed.
Perform commissioning of new equipment at customer facilities.
Support pilot operations and tests, ensuring timelines and goals are met for all company products.
Conduct pre-project facility assessments in preparation for the initial deployment of new products for General Industry markets.
Carry out field repairs and manage spare parts planning to maintain uninterrupted service region-wide.
Receive equipment from the manufacturer, coordinate delivery to customer sites, and verify the accuracy of order paperwork.
Consult with customer representatives on service, maintenance, and operation; handle paid service requests; conduct customer satisfaction surveys on delivered equipment.
Gather technical problem data from customers to develop proposals for performance improvements and operational processes.
Participate in investigations of equipment failures at customer or third-party premises.
Contribute to implementing corrective and preventive actions to enhance equipment quality delivered to customers.
Maintain daily activity records in the CRM Bitrix24.

Requirements

Minimum three years of experience in the maintenance and operation of converter equipment, such as frequency converters and VSDs; familiarity with Triol VSD/VFD is preferred.
Proficiency with complex measuring instruments (oscilloscope, megohmmeter, network analyzer, etc.).
Skills in repairing and restoring drive systems.
Technical English at C1 level or higher.
Valid international passport and a B-category driver’s license.
Electrical safety certification above 1000 V.
Willingness to travel within the United States; potential travel to Europe and Canada.

Technologies

Oscilloscope
Megohmmeter
Network analyzer
Bitrix24

Benefits

Health insurance
Paid time off

Working Conditions

In-house, full-time, on-site / shop-based employment.
Work schedule: Monday to Friday, 8 hours per day.

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