Midland, TX

Support Jobs in Midland, TX

6 jobs found

Include remote jobs

1mo ago

IT Help Desk Technician

Computer Transition Services, LLC Midland, TX

Midland, TX

1mo ago Closed

$20+/hr Full time Active Directory Customer Support Hardware Support

This position is no longer accepting applications (closed Oct 17, 2026).

Job Description

Computer Transition Services, LLC is seeking an IT Help Desk Technician to support clients with reliable, hands-on help across software and hardware. This onsite role is based in Midland, TX, with regular travel to local client sites and a structured schedule that blends remote help, in-office ticket and phone rotation, and on-site client work.

You will help clients resolve issues through clear communication, accurate ticket and documentation practices, and thoughtful troubleshooting. The position also includes an initial training period that takes place at the company’s headquarters in Lubbock during the first 90 days.

What you’ll do

Answer support calls and assist clients remotely, in-office, and on-site.
Work a bi-weekly rotation between in-office phone and ticket support and onsite client projects.
Track on-site support calls and help ensure timely responses.
Maintain accurate records and expense accounts using systems such as Connectwise.
Collaborate with other departments as needed to address client needs.
Support positive client relationships while maintaining professional dress and grooming standards.
Identify, research, and implement solutions to client problems.
Provide internal systems support, including configuring, delivering, installing, and implementing client systems.
Perform on-site client support and hardware maintenance.
Use original thinking and clear communication to solve problems and communicate outcomes.
Learn and implement new technologies or methods as requirements evolve.
Maintain a standard 40-hour work week, with flexibility needed to complete after-hours projects.
Meet physical and mental endurance challenges, including eye strain, weather extremes, and frequent public contact.
Pass a CJIS background check.

Skills and experience

Basic technical background with hands-on experience, preferably with Active Directory, networking and security hardware and systems, and ticketing systems.
Strong customer service and end-user support skills, focused on resolving issues efficiently and effectively.
Ability to monitor and resolve tickets involving failing patches, hardware issues, and complete network outages, with escalation when needed.
2-4 years of IT triage/help desk experience in a technical support role.
Experience handling call queues, ideally in a support role.
Strong verbal and written communication skills to work effectively with end-users and teammates.
Willingness to adapt to changing environments and schedules, including alternating weekly between phone support and field work.
Experience working with a Managed Service Provider (MSP) is a huge plus.

Tools and technologies

Connectwise
Active Directory
CompTIA A+
MS900
AZ900

Education

High School Diploma (required)
Technical/College Degree (2 year) in Applied Science or Computer Technology (required)
Technology/Computer related 4-year degree (preferred)
Relevant IT certifications such as MS900, AZ900, and CompTIA A+ (a plus)

Compensation and incentives

Anticipated hourly rate begins at $20.00 per hour, with potential for a higher rate based on experience and skills.
Eligible for a 20% TAE pay incentive, paid quarterly, after 90 days of employment.

Benefits

Health Care Plan (Medical, Dental & Vision)
Flex Spending Account
401k Matching
Life Insurance
RTO (Responsible Time Off, Vacation, Sick, & 8 Paid Holidays)
Training & Development
Wellness Resources
Financial Training Reimbursement
Cell Phone Reimbursement
Paid Certifications
Performance Based Incentive Program

This role will be performed onsite at the Midland office and includes regular travel to local client sites. The role also follows a family-first mentality, supporting a life outside of work and understanding family time.

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3mo ago

Technical Support Specialist

Eteam Infoservices Private Limited Midland, TX

Midland, TX

3mo ago Closed

$25 - $32/hr Contract Application Support Computer Skills Customer Support

This position is no longer accepting applications (closed Aug 27, 2026).

Job Description

Technical Support Specialist role delivering on-site technology support and training in Midland, TX, under a contract arrangement.

Responsibilities

Execute support tasks within a designated area to address hardware and software needs.
Manage equipment exchanges, track inventory, install software and perform program updates, and troubleshoot issues across computer and telecommunications systems.
Train users on supported software and hardware, balancing user perspective with technical understanding.
Aid users in resolving computer-related problems, including inoperative hardware or software.
Travel to client sites using a personal vehicle to provide technology support for customers and to support Client Core Technology solutions, ClientSmall Package, Freight and SCS locations, contributing to technology infrastructure.
Accept varied shifts, typically five days per week, with possible weekend work for coverage during vacations or planned upgrades.

Requirements

Associate Degree required.
1 year IT Technician experience required.
A+ certification required.
Valid driver's license required.

Technologies

Microsoft Access
Microsoft Word
Microsoft Excel
Microsoft Outlook

Job Type

Contract

Pay

USD 25.00 - 32.55 per hour

Work Location

Midland, TX onsite (in person)

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3mo ago

Desktop Support L2/L3

Robert Half Midland, TX

Midland, TX

3mo ago Closed

$35 - $40/hr Full time Active Directory Cloud Platforms End User Support

This position is no longer accepting applications (closed Aug 14, 2026).

Job Description

Robert Half invites applications for a Desktop Support L2/L3 role based onsite in Midland, Texas. This hands-on IT technician will support end users and manage the ticketing workflow from intake to resolution, addressing hardware, software, network, and account issues across the organization.

Role overview

The position provides Level 2 and Level 3 technical support to a diverse user base, with responsibility for guiding issues from initial report through final fix. The role encompasses troubleshooting across hardware, software, network, and account problems within a structured ticketing framework.

Responsibilities

Serve as a hands-on support resource for users across the company, delivering assistance in person, by phone, and via email.
Own and administer the IT service desk workflow, including triage, prioritization, assignment, and end-to-end ticket tracking.
Resolve a broad range of hardware, software, network, and account issues, escalating or researching complex problems to achieve resolution.
Provide support for Windows Server environments, Active Directory, and Microsoft 365 / Entra ID, along with related admin portals.
Troubleshoot network connectivity across corporate and field locations, covering TCP/IP, DNS, DHCP, VPN, and Wi-Fi.
Manage endpoint deployment activities such as imaging, patching, and general device management (including Intune/MDM).
Create and maintain documentation, knowledge-base articles, and standardized support procedures.
Utilize scripting or automation (PowerShell or similar) to reduce manual workloads where beneficial.

Requirements

3+ years of hands-on IT support experience across a variety of users and issues.
Experience owning or administering a ticketing or ITSM system.
Working knowledge of Windows Server, Active Directory, and Microsoft 365 / Entra ID.
Solid networking fundamentals (TCP/IP, DNS, DHCP, VPN) with the ability to troubleshoot across multiple sites.
Comfort with endpoint deployment, Intune, Autopilot, and general device management.
Willingness to travel to locations to service systems, hardware, and network equipment.

Technologies

Windows Server
Active Directory
Microsoft 365
Entra ID
Intune
Autopilot
PowerShell

Benefits

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan
Free online training

Location and compensation

Location: Midland, TX (on site)

Compensation: Hourly: USD 35 - 40 per hour; Annual salary range: USD 70,000 - 80,000

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3mo ago

Help Desk Technician I

Ranger Energy Services Midland, TX

Midland, TX

3mo ago Closed

Full time Active Directory Application Support Computer Skills

This position is no longer accepting applications (closed Aug 11, 2026).

Job Description

Ranger Energy Services is seeking a Help Desk Technician I to deliver frontline IT support for computer systems and users across its network of satellite offices and field operations in Midland, Texas. This onsite role focuses on recognizing issues, researching solutions, and applying resolution steps, while coordinating with other IT staff on more complex problems.

Responsibilities

Provide technical support via phone, remote access, in-office, and on-site visits during normal business hours
Offer phone guidance to users on how to operate their computer systems
Monitor the support ticket queue and manage tickets accordingly
Resolve tickets sourced from the queue and document outcomes
Identify and escalate critical events as needed
Install, reinstall, configure, and troubleshoot desktop operating systems, software, and hardware
Install and troubleshoot hardware and peripheral components such as monitors, keyboards, and printers
Maintain open communication with team members to assist in resolving client issues
Answer Ranger Help Desk requests when feasible
Keep accurate inventory of end-user equipment
Receive and escalate service requests requiring enhanced response
Act as an escalation point for performance issues
Occasional travel may be required
Other duties as assigned

Requirements

Vocational training with equivalent experience in computer science, networking, computer repair, business systems, or related technical fields; or 2+ years of end-user support experience
Proven ability to work effectively in a team environment as well as independently, with strong multitasking and adaptability to frequent change
Strong interpersonal and organizational skills, with a commitment to delivering quality service
Excellent customer service abilities
Strong verbal and written communication skills
Technical competencies include: multiple anti-malware solutions, backup solutions, network cabling, VPN configuration and troubleshooting, network printer troubleshooting, Active Directory user configuration and management, and network support and administration

Technologies

Windows operating systems
Microsoft Office
Windows 7, Windows 8, Windows 10
Active Directory
VPN

Benefits

Medical, Dental, and Vision benefits
Flexible Spending Account or Health Savings Account
Life Insurance
Short- and Long-Term Disability Insurance
Employee Assistance Program
401(k) retirement plan with employer match
Paid Time Off, subject to eligibility

Pre-Employment Requirements

Must complete and pass all required pre-employment screenings

About the Company

Ranger Energy Services offers a comprehensive benefits package, including Medical/Dental/Vision coverage, Flexible Spending Account or Health Savings Account options, Life Insurance, Short- and Long-Term Disability Insurance, an Employee Assistance Program, a 401(k) Retirement Plan with Employer Match, and Paid Time Off, with eligibility standards that apply.

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4mo ago

In-Home Sales & Tech Support (Part Time)

Asurion Insurance Services Midland, TX

Midland, TX

4mo ago Closed

$21+/hr Part time Consultative Sales Customer Service Customer Support

This position is no longer accepting applications (closed Jul 28, 2026).

Job Description

Asurion Insurance Services is seeking a part-time in-home sales and tech support specialist in Midland, TX. This on-site role requires daily travel to customer residences and focuses on solving tech issues while guiding customers through tailored product solutions. The position offers $21 per hour, with paid training, ongoing coaching, and pre-scheduled customer visits.

Responsibilities

Initial paid training will prepare you to operate independently in the field.
Gain product knowledge and hands-on sales experience while developing communication, negotiation, and problem-solving skills.
Ongoing coaching and mentoring support your growth and keep you confident and tech-savvy.
Meet customers in their homes, in offices, or at other locations.
Pre-scheduled customer interactions by Asurion provide opportunities to meet and exceed sales targets.
Deliver excellent customer service from start to finish, keeping the customer first.
Use your expertise to diagnose and resolve tech issues, offering easy-to-understand solutions for all levels of tech knowledge.
Ensure customers leave with a working resolution and a product that supports future tech needs.
Leverage Asurion's expanding product lineup to tailor solutions for customers.
Listen actively to identify needs and position products to meet those needs.
Apply strong negotiation and communication skills to pivot smoothly and close the right sale.

Requirements

Comfortable working in a sales environment with defined targets.
Valid driver’s license and satisfactory driving record with at least one year of driving experience.
Ability to provide proof of valid car insurance (Manhattan is excluded).
Personal vehicle (no motorcycles) used for customer appointments around the inventory warehouse area; travel up to 120 miles one-way.
Available for a varied five-day week, including evenings, weekends, and holidays.
Personal cellphone to stay connected while on the job.
Comfortable working around household pets.
Efficient, adaptable, goal-oriented, and persuasive communication skills.
Open-minded with a passion for learning a wide range of skills applicable to multiple career paths.
Naturally outgoing and energized by human interaction.
Work hours may vary based on business needs and market demand; some flexibility may be required.

Benefits

Base hourly rate guaranteed for all hours worked, paid bi-weekly; earned pay can be accessed early.
Uncapped commissions based on sales performance, paid bi-weekly.
Mileage reimbursement based on IRS guidelines, paid weekly.
$35 monthly phone stipend.
Three weeks of paid training.

Health and Safety Measures

At Asurion, employee health and safety are top priorities. Meeting customers at their homes enhances the customer experience, and the company is committed to ensuring all employees feel safe while performing their duties.

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5mo ago

Technical Support Engineer - VFD/VSD Specialist (Shop-Based)

Triol Trading LLC Midland, TX

Midland, TX

5mo ago Closed

$120k - $130k/yr Full time Electrical Engineering Bitrix24 Customer Support

This position is no longer accepting applications (closed Jun 22, 2026).

Job Description

This shop-based Technical Support Engineer role focuses on VFD/VSD and power electronics, providing commissioning, repair, maintenance, customer support, and pilot operations across the Midland, Texas region.

Responsibilities

Ensure continuous product service within the assigned region, including equipment commissioning and maintenance, with regional travel as needed.
Perform commissioning of new equipment at customer facilities.
Support pilot operations and tests, ensuring timelines and goals are met for all company products.
Conduct pre-project facility assessments in preparation for the initial deployment of new products for General Industry markets.
Carry out field repairs and manage spare parts planning to maintain uninterrupted service region-wide.
Receive equipment from the manufacturer, coordinate delivery to customer sites, and verify the accuracy of order paperwork.
Consult with customer representatives on service, maintenance, and operation; handle paid service requests; conduct customer satisfaction surveys on delivered equipment.
Gather technical problem data from customers to develop proposals for performance improvements and operational processes.
Participate in investigations of equipment failures at customer or third-party premises.
Contribute to implementing corrective and preventive actions to enhance equipment quality delivered to customers.
Maintain daily activity records in the CRM Bitrix24.

Requirements

Minimum three years of experience in the maintenance and operation of converter equipment, such as frequency converters and VSDs; familiarity with Triol VSD/VFD is preferred.
Proficiency with complex measuring instruments (oscilloscope, megohmmeter, network analyzer, etc.).
Skills in repairing and restoring drive systems.
Technical English at C1 level or higher.
Valid international passport and a B-category driver’s license.
Electrical safety certification above 1000 V.
Willingness to travel within the United States; potential travel to Europe and Canada.

Technologies

Oscilloscope
Megohmmeter
Network analyzer
Bitrix24

Benefits

Health insurance
Paid time off

Working Conditions

In-house, full-time, on-site / shop-based employment.
Work schedule: Monday to Friday, 8 hours per day.

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Support Jobs in Midland, TX

IT Help Desk Technician

Technical Support Specialist

Desktop Support L2/L3

Help Desk Technician I

In-Home Sales & Tech Support (Part Time)

Technical Support Engineer - VFD/VSD Specialist (Shop-Based)

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