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Today

Technical Support Representative

Epay World LLC Manhattan, NY

Manhattan, NY

Today

$16 - $20/hr Full time Arch Linux Centos Computer Skills

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Job Description

Epay World LLC is growing, and we are adding a Technical Support Representative to provide practical technical support while engaging prospects. This in-person role in Manhattan, NY combines hands-on hardware and software repair skills with customer communication in English and Mandarin. We also provide training to help you ramp up.

Job Type: Full-time / Part-time
Schedule: Saturday to Wednesday, 12pm to 9pm
Compensation: $16.00 to $20.00 per hour
Work Location: In person
Branch: 100 East broadway 12 fl, new york, NY 10002

What you’ll do

Use skills in repairing computer hardware and software.
Operate and support multiple systems including Windows, Mac OS, and Linux distributions such as Ubuntu, Red hat, Arch, and CentOS.
Contact potential customers using tools such as telephone, email, and other appropriate electrical devices.
Arrange meetings with prospects to support product demonstrations.
Identify new business opportunities within the market.

What we need from you

Strong communication skills, written and oral.
Confidence speaking with a diverse group of people.
Ability to work independently and manage multiple tasks at the same time.
High energy and an enthusiastic approach.
Bilingual ability: English and Chinese Mandarin, fluent.

Systems you’ll work with

Windows
Mac OS
Linux: Ubuntu, Red hat, Arch, CentOS

Language requirement: Mandarin (Required)

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