Cli Tools Support Jobs

1 job found

Today

Technical Support Specialist-4

Realign LLC Santa Clara, CA

Santa Clara, CA

Today

$81k+/yr Full time Cli Tools Databases Information Technology (IT)

Apply Now

Job Description

Join Realign LLC as a Technical Support Specialist-4 in Santa Clara, CA on an onsite, full-time basis. This role is a strong fit for experienced support professionals who enjoy deep problem solving, take ownership, and can keep systems moving when priorities shift. The position offers USD 80,846 per year and requires 7+ years of experience.

What you will do

You will support users and teams by diagnosing issues, identifying root causes, and driving problems to resolution. The work includes troubleshooting when something is not functioning as expected, approaching unknown challenges with a logical, methodical mindset, and quickly learning new technologies through research and hands-on investigation.

Investigate why systems, services, or user workflows are failing and determine next steps
Work independently without step-by-step instructions, while knowing when to request help
Decide when to continue troubleshooting, when to escalate, and when urgency requires rapid prioritization
Take ownership and follow through until issues are resolved
Exercise good judgment and avoid guessing when a change could negatively impact systems
Communicate professionally with users and stakeholders across different technical levels
Stay calm and effective when users are frustrated or operations are disrupted
Coordinate effectively across technical and non-technical teams
Maintain dependability and organization in a dynamic operational environment
Help outside narrowly defined responsibilities when the situation requires it

Core skills and requirements

Linux systems
Command-line / CLI tools
Databases and basic database concepts
Networking beyond basic desktop connectivity
Scripting and/or automation
Remote system troubleshooting

Technologies you will use

Linux systems
Command-line / CLI tools
Databases
Networking
Scripting and/or automation
Remote system troubleshooting

View full job page →

Get Cli Tools Support Jobs alerts

New Cli Tools Support Jobs, daily.