Crm Reporting Support Jobs

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Today

CRM Configuration & Technical Support Specialist

PostcardMania Clearwater, FL

Clearwater, FL

Today

$21+/hr Full time Application Support CRM Crm Campaigns

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Job Description

PostcardMania is seeking a CRM Configuration & Technical Support Specialist to design, customize, and support automations and workflows within the PCM Nurture platform (built on Go High Level). This onsite, full-time role supports lead nurturing and customer growth through workflow setup, troubleshooting, reporting, documentation, and collaboration across teams.

Responsibilities

Set up and sync web forms so new leads flow automatically into PCM Nurture.
Build custom workflows, nurture sequences, and Done For You (DFY) solutions using Go High Level and connector platforms.
Customize pre-built snapshots to align with each client’s business and campaign needs.
Develop custom reporting that helps users understand their data and take action.
Troubleshoot and resolve platform or automation issues as they arise.
Train and mentor new team members on workflow building and platform best practices.
Review VP-issued project overviews and convert requirements into practical, easy-to-sell automations.
Document solutions, customizations, and new workflow builds for internal knowledge sharing.
Collaborate with sales, onboarding, and support teams to clarify needs and provide technical guidance.
Stay organized, self-manage your queue, and proactively look for ways to improve results.

Technology Stack

PCM Nurture
Go High Level

Pay and Schedule

$21.65/hr
Full-time, in-office
Monday to Friday, 9:00AM to 6:00PM (one hour lunch)

Location

Clearwater, FL (onsite)

Benefits

Medical, Dental, Vision & Life Insurance
401K
Short- and Long-Term Disability
Accident & Critical Illness
Paid vacation time that increases with longevity
6 paid holidays: New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas
Free yoga on-site twice a week
Free monthly visits to a local chiropractor and so much more!

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