Field Desktop Support Technician Jobs

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Field Desktop Support Technician

Select Source International Indianapolis, IN

Indianapolis, IN

Today

$25 - $26/hr Full time End User Support Field Desktop Support Technician Hardware Support

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Job Description

The Field Desktop Support Technician position at Select Source International is an onsite, hands-on role focused on laptop and desktop break-fix work in the field. The work includes repairing Dell laptops and desktops, diagnosing hardware and software issues, and completing component-level replacements when needed.

Role Overview

As a Field Desktop Support Technician, you will perform independent on-site support tasks for end-user equipment. The scope includes Dell laptop and desktop repair, component replacement, and whole-unit swaps when required, with an emphasis on troubleshooting both hardware and software problems.

Responsibilities

Perform break-fix repairs on Dell laptops and desktops
Replace hardware components, including:
- Motherboards
- LCD screens
- Hard drives
- Keyboards
- PC peripherals
Complete whole-unit swaps when necessary
Troubleshoot and diagnose hardware and software issues

Required Qualifications

1+ years of hands-on laptop/desktop break-fix experience
Experience diagnosing Dell laptops and PCs
Experience replacing motherboards and LCD screens
Basic knowledge of Microsoft applications and operating systems
Strong troubleshooting and customer service skills
High school or equivalent (Required)

Technologies Used

Dell laptops and desktops
Microsoft applications
Operating systems

Compensation and Work Location

$25.00 - $26.00 per hour. This role is onsite in Indianapolis, IN (in person).

Application Screen

You will be asked: Do you have 1+ years of hands-on laptop/desktop break-fix experience?

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