G-code Support Jobs

1 job found

1d ago

Technical Support Specialist I

Tormach Inc Madison, WI

Madison, WI

1d ago

$65k - $75k/yr Full time CNC Cnc Programming Customer Support

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Job Description

At Tormach Inc, the Technical Support Specialist I role focuses on helping customers get CNC equipment set up, troubleshoot issues, and receive practical technical guidance. Based in Madison, WI with a hybrid in-office/remote work arrangement, this position supports equipment installation, accessory setup, and ongoing customer care, with a salary range of USD 65,000 to 75,000 per year.

Responsibilities

Provide technical support to customers during the setup of new equipment and installation of accessories
Assist customers with troubleshooting problems on existing equipment
Document details of interactions with customers for reference and continuous improvement
Undertake project work as directed by manager or team

Requirements

Minimum of a 2-year technical degree in CNC machining, programming, and/or robotics
Strong math skills
Minimum of 2-3 years of CNC machining experience, preferably in programming, setup, and fixturing
Broad experience with other manufacturing processes
Experience troubleshooting and repairing equipment

Technologies

G Code
M Code
Microsoft Office

Benefits

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Experience

Mechanical knowledge: 3 years (Preferred)
CNC milling machine repair: 3 years (Preferred)
Electrical troubleshooting: 2 years (Preferred)

Total rewards

Medical, Dental, Vision, Life, LTD, STD
401k, PTO, Holidays
Flexible schedule
ESOP
Voluntary benefits
SWAG

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