Guest Relations

Guest Relations Support Jobs

2 jobs found

1d ago

Help Desk Support Specialist

University Health San Antonio, TX

San Antonio, TX

1d ago

$19 - $26/hr Full time Customer Service Customer Support End User Support

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Job Description

This on-site Help Desk Specialist role at University Health focuses on resolving trouble calls related to online services, networks, or end-user issues, documenting incidents, and guiding escalation to the appropriate support level while upholding the Health System's Guest Relations Policy.

Overview

As an on-site Help Desk Specialist, you will manage trouble calls concerning online services, network functionality, and end-user problems. You will serve as the initial point of contact for users seeking technical assistance and will document each incident from intake to resolution. You will perform basic troubleshooting and determine when escalation to the appropriate support level is necessary. In every interaction, you will uphold the Health System's Guest Relations Policy to ensure courteous, professional service.

Responsibilities

Handles trouble calls about online services, network issues, and end-user problems.
Acts as the primary point of contact for end-users seeking assistance.
Documents each issue and resolves it when possible, or ensures timely escalation to the appropriate support level.
Promotes and reinforces the Health System's Guest Relations Policy.

Location

San Antonio, TX (onsite)

Compensation

USD 19 - 26 per hour

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3d ago

Automotive Service Desk Business Development

Riverhead Toyota Riverhead, NY

Riverhead, NY

3d ago

$17 - $18/hr Full time Client Relationship Specialist Customer Service Customer Support

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Job Description

Riverhead Toyota is seeking a motivated Service Desk Receptionist to foster customer relationships, monitor rental vehicle activity, and efficiently process service checkouts on site.

Location

Riverhead, NY (onsite)

Compensation

USD 17 - 18 per hour

Responsibilities

Cultivate and sustain positive customer relationships
Track rental vehicles and maintain related records
Process service checkouts for customers at the service desk

Requirements

Effective communication and strong customer service capabilities
Experience as a receptionist
Excellent organizational skills
Proficiency with internet-based tasks and tools
Professional and positive attitude
Spanish language skills are a plus

Benefits

401(k)
Health insurance
Paid time off

Experience

Customer service: 1 year (Required)
Spanish: 1 year (Preferred)
Front desk: 1 year (Preferred)
Organizational skills: 1 year (Preferred)
Administrative experience: 1 year (Preferred)

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Guest Relations Support Jobs

Help Desk Support Specialist

Automotive Service Desk Business Development

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