Industrial Control Systems Support Jobs

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Automation & Technical Support Technician

The Euclid Chemical Company Cleveland, OH

Cleveland, OH

Today

$25 - $30/hr Full time Electrical Engineering Hardware Support Industrial Control Systems

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Job Description

The Automation and Technical Support Technician supports reliable operations by troubleshooting PC systems, assisting with dispensing equipment and automation diagnostics, and delivering remote and on-site training for technical users. This onsite role is based in Cleveland, OH.

Role Summary

In this position, you will manage and troubleshoot PC hardware and software, support dispensing equipment systems, and provide training using remote and on-site methods. The role also includes assistance with automation diagnostics and warehouse-related activities when needed.

Responsibilities

Manage, troubleshoot, and maintain PC hardware, software, and licensing.
Maintain system documentation, specifications, and technical drawings.
Provide remote technical support via phone and online tools.
Train field technicians and customers on system installation, operation, and troubleshooting.
Assist with automation, electrical, pneumatic, and control-system diagnostics.
Support General Assembly and Inventory and Logistic activities as needed.
Collaborate with management and cross-functional teams.

Requirements

High School Diploma or GED.
Additional certificate training in areas related to the responsibilities is a plus.
Knowledge of Windows-based PCs & Networks, or related experience.
Knowledge of industrial automation, electrical, and pneumatic systems, or related experience.
Knowledge of hand, power, and measuring tools, or related experience.
Mechanical knowledge, or related experience.
Ability to read and comprehend written instructions and technical language typically found in equipment manuals.

Technology Stack

Windows PCs and Windows-based PCs & Networks
PC hardware and PC software
PC licensing
Dispensing equipment systems
Automation and control-systems
Electrical and pneumatic

Compensation and Benefits

$25 to $30 per hour, determined by education and experience
Annual employee bonus program
Medical, Dental and Vision coverage
Life Insurance and Disability
Parental Leave
401k with company match
Defined benefit pension plan
Vacation and holiday time

Physical Requirements

Sitting, standing, walking
Lifting, carrying, pushing, pulling
Reaching (various heights)
Keyboarding
Gross and fine manipulation
Driving
Stooping, crouching, kneeling, crawling
Climbing (ladders, ramps, stairs)

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