Support Jobs in Argyle, TX

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Bilingual Customer & Technical Support Specialist (English/Spanish)

HD Fleet Argyle, TX

Argyle, TX

Today

$17+/hr Part time Bilingual Customer Service Customer Support

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Job Description

HD Fleet is hiring a Bilingual Customer & Technical Support Specialist for an onsite, part-time role in Argyle, TX. This position offers a flexible in-office schedule with 20–25 hours per week, hands-on training in a fast-moving tech environment, and the chance to work closely with a small team where your contributions are visible and valued. You will also have a clear path to full-time as the company grows.

What you’ll do

Support customers in English and Spanish via phone and email.
Help customers troubleshoot dash cameras, GPS tracking devices, and the HD Fleet platform.
Diagnose and resolve issues related to hardware, connectivity, installation, and software.
Walk customers through platform features so they can use the service effectively.
Open, document, and manage support tickets from first contact to resolution.
Follow up to ensure problems are actually solved, not just passed along.
Escalate more complex technical issues when needed.
Assist across the team as the company grows.

What you bring

Bilingual in English and Spanish (required).
Comfort with technology and the ability to learn new software quickly.
Strong customer service skills with clear, friendly, confident communication.
A natural troubleshooting mindset and strong problem-solving ability.
Follow-through to close the loop with customers.
Detail-oriented and organized approach, able to handle multiple customer issues at once.
Reliable and comfortable working independently.

Tools you’ll use

You’ll work with Microsoft 365, including Outlook, Teams, Word, and Excel.

Bonus points

Familiarity with Microsoft 365 (Outlook, Teams, Word, Excel).
Experience in customer service, help desk, SaaS, GPS, automotive, or tech support.

Compensation: $17/hour (part time).

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