Support Jobs in Bellaire, TX

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1d ago

IT Tech Support Analyst I

Harris Health Bellaire, TX

Bellaire, TX

1d ago

$27 - $35/hr Full time Computer Skills End User Support Hardware Support

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Job Description

Harris Health is hiring an IT Tech Support Analyst I to support day-to-day Information Technology operations across the Harris Health system. This full-time, onsite role helps keep hardware and software working properly through the IT Customer Service Center, with an emphasis on representing operational interests for assigned functional areas.

What you’ll do

Represent the operational interests of assigned functional areas in the Information Technology Department’s daily operations.
Support the hardware and software deployed across Harris Health through the IT Customer Service Center.

Required qualifications

Two (2) year degree/certificate from a recognized computer maintenance technical school or equivalent work experience.
4 years within I.T.
Three (3) years experience in an IT Service Call Center environment.
One (1) year experience providing remote support for Desktop OS and network infrastructure.
Exceptional verbal communication skills, including heavy public contact and strong public speaking ability.
Writing / composing skills for correspondence and reports.
Analytical skills including experience with CRT/LCD, design, mathematics, research, and PC support.
Proficiency with MS Word, MS Excel, and MS Access.

Preferred certifications

Microsoft Certified Desktop Support Technician (MCDST)
Microsoft Certified IT Professional (MCITP)
HDI Desktop Support Technician (HDI-DST)
HDI Support Center Analyst (HDI-SCA)

Role details

Career area: Information Technology
Position type: Full Time
Pay: $27.51 - $35.08 (hourly)
Location: Administration Fournace Place, Bellaire, TX 77401, United States (onsite)
Job ID: 181919

Work schedule and special requirements

Work schedule: Weekends, Holidays, Flexible, On-Call, eligible for Telecommute
Bilingual skills required: No

Technologies you may work with

Microsoft Certified Desktop Support Technician (MCDST)
Microsoft Certified IT Professional (MCITP)
HDI Desktop Support Technician (HDI-DST)
HDI Support Center Analyst (HDI-SCA)
CRT/LCD, PC, MS Word, MS Excel, MS Access

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