Support Jobs in Boscawen, NH

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IT Support Technician

Elektrisola Inc Boscawen, NH

Boscawen, NH

Today

$55k - $70k/yr Full time Comptia A+ Comptia Network+ Desktop Support

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Job Description

Join a three-person IT Operations team supporting a local manufacturing environment in Boscawen, NH as an IT Support Technician.

Responsibilities

Deliver day-to-day IT support for desktops, laptops, printers, and other general office equipment
Troubleshoot and resolve hardware, software, and connectivity issues for end users
Assist with imaging, configuring, and deploying new PCs and printers
Support and help maintain existing systems in a Windows domain environment
Assist with configuring new systems and joining them to the domain
Manage user accounts, permissions, and basic Active Directory tasks under guidance from senior IT staff
Document recurring issues, solutions, and standard procedures
Escalate more complex network, server, or security issues to senior IT staff as needed
Maintain a professional, customer-service-oriented approach when supporting employees

Requirements

Associate’s degree in Computer Science, Information Technology, or a related field
CompTIA A+, Network+, or equivalent certifications (or actively pursuing)
Equivalent hands-on experience may be considered in place of formal education/certifications
Basic understanding of Windows domain architecture including Active Directory and Group Policy, plus DNS/DHCP fundamentals
Familiarity troubleshooting PCs, printers, and peripheral devices
Strong communication skills with a willingness to learn
Ability to prioritize and handle multiple support requests
On-site role in Boscawen, NH, with remote work possible on an exception basis

Technologies

Windows domain
Active Directory
Group Policy
DNS/DHCP
CompTIA A+
CompTIA Network+

Preferred (Not Required)

Exposure to networking concepts including VLANs, switches, and firewalls
Linux Ubuntu basic knowledge

Compensation

Salary range: USD 55,000 - 70,000 per year
Compensation commensurate with education and/or experience
Pay: $55,000.00 - $70,000.00 per year

Benefits

Employer contribution to Profit Sharing Retirement Plan
401(k) Plan
Medical
Dental
Vision
Life Insurance
Education Assistance
Parental Leave
Paid Time Off
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Vision insurance
401(k)

What We Offer

Hands-on training and mentorship from experienced IT staff
Opportunity to grow into more advanced IT and network/security roles

Location & Work Type

Work location: In person
Ability to commute: Boscawen, NH 03303 (Required)

Process note: Our process moves quickly and qualified candidates will hear from us soon. As such, candidates are asked to refrain from inquiring by phone.

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