Support Jobs in Circleville, OH

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IT Support Analyst

Telesis Technologies, Inc., A Hitachi Group Company Circleville, OH

Circleville, OH

Today

$45k - $60k/yr Full time Active Directory Cloud Platforms Computer Skills

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Job Description

Onsite in Circleville, Ohio, this IT Support Analyst role supports internal users and a range of information systems within Telesis Technologies, Inc., a Hitachi Group Company. The position provides Tier 1 troubleshooting for desktop and technical issues, while handling analysis, installation, configuration, maintenance, monitoring, and documentation, with potential for advancement.

Responsibilities

Delivers technical support to internal end-users and their computing devices
Manages Active Directory user accounts
Adapts quickly to new technologies to support solution adoption
Installs, maintains, and monitors equipment, including potential network, server infrastructure, and application systems
Supports onboarding of new employees, including PC imaging and provisioning of mobile devices
Supports software across multi-platforms and technology stacks
Identifies, documents, and prioritizes application requirements within the technical landscape
Assists with development and deployment throughout the Telesis Technologies Business Systems Lifecycle
Applies knowledge of multiple tools and technologies to solve complex problems with innovation
Understands network topology and performs network troubleshooting
Familiar with the Microsoft technology stack, including Office 365
Learn new skills quickly to support an evolving IT environment
Creates standard work and training materials using Microsoft Office applications

Requirements

Associates degree in IT or Business, or 3 years of related experience
1-3 years of professional experience

Technologies

Active Directory
Office 365
Microsoft Office

Benefits

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

Job Type

Full-time

Pay

$45,000.00 - $60,000.00 per year

Work Location

In person

Direct Reports

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