Support Jobs in Delavan, WI

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Regional IT Support Specialist

Kunes Auto Group Delavan, WI

Delavan, WI

Today

$50k - $60k/yr Full time Antivirus End User Support Field Support

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Job Description

Kunes Auto Group is hiring a Regional IT Support Specialist to deliver onsite and remote technology support for dealerships in Walworth County. Based in Delavan, WI, this is a field-based role with regional travel and limited out-of-town work for specialized projects.

Location and Work Style

Worksite: Delavan, WI (onsite)
Field-based support: Coverage for dealerships within a regional area
Travel: Regional travel using a company-issued vehicle or mileage reimbursement; occasional overnight travel (a few days a year at most)

Compensation

Salary: USD 50,000 to 60,000 per year

Responsibilities

Provide onsite and remote IT support for dealership locations within a 10–25 mile regional radius using a company-issued vehicle or mileage reimbursement.
Diagnose and resolve issues involving hardware, software, and wired or wireless network connectivity.
Manage and resolve Help Desk tickets in a timely and professional manner.
Deploy and maintain IT assets, including workstations and infrastructure hardware.
Install, configure, and maintain network devices, firewalls, antivirus, and security systems.
Carry out system upgrades and software installations.
Coordinate with end users, other IT Specialists, and regional IT leadership to complete support and project work.
Complete occasional out-of-town travel for specialized projects (typically a few times per year).

Required Qualifications

Experience: 3+ years of IT support experience, preferably in a multi-site environment.
Education: Associate degree or equivalent hands-on experience in an IT-related field.
Ability to work independently and manage multiple priorities.
Strong communication, organization, and customer-service skills.
Broad working knowledge across hardware, networking, security, and software.
Driver’s license and comfort traveling within the assigned region.

Technologies

Firewalls
Antivirus
Security systems

Benefits

401(k) with company match
Health, Dental, and Vision Insurance
Paid Time Off and Holidays
Employee Assistance Program
Employee Discounts on vehicles and service
Career growth opportunities with promotion from within

Field and Travel Details

The position is field-based and uses a combination of a company-issued vehicle or mileage reimbursement if a personal vehicle is used.
Overnight travel: limited to a few days per year at most.

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