Antivirus

Antivirus Support Jobs

3 jobs found

Today

Technical Support Specialist (2026-8002)

CareTria Charlestown, IN

Charlestown, IN

Today

$23 - $33/hr Full time Active Directory Antivirus Cloud Platforms

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Job Description

CareTria offers a stable onsite role in Charlestown, Indiana, with a focused, end-user facing technical environment. This position operates 100% onsite on a Monday through Friday schedule from 11:30 am to 8:00 pm ET, and offers an hourly compensation range of $23 to $33. You’ll work directly with hardware, software, and network-related concerns to diagnose and implement practical solutions, backed by a comprehensive benefits package that supports your health, finances, and career growth.

Responsibilities

Install and configure new hardware and software, and convert systems as needed.
Recommend improvements to enhance computer systems and overall performance.
Install and configure core components such as CPU, memory, motherboard, and peripherals, either individually or in combination.
Troubleshoot hardware and software anomalies across devices like computers and printers.
Assist users in resolving computer related problems, whether hardware or software related.
Provide training to staff on new software and hardware deployments.
Maintain up-to-date technical journals or manuals and participate in vendor seminars for new hardware and software.
Keep inventories of computer hardware and software and coordinate asset management with the finance team.
Coordinate cable installations, hub/switch updates, and the deployment of new workstations.
Assist with user account management in the network operating system (add, modify, delete).
Support the company phone system and assist with IP Phone Services and the Corporate Directory.
Provide network support and assist with wireless environment coverage across the organization.
Support setup of Wi-Fi on laptops, RF guns, and desktops; assist with VPN user configurations and access.
Help configure VPN on laptops and user accounts as needed.

Requirements

High School diploma and/or technical degree or certification.
Minimum of four years of IT related work experience.
Excellent verbal and written communication skills.
Strong problem-solving abilities and a customer-focused approach.
Ability to juggle multiple priorities and meet response deadlines.
Ability to work independently and collaboratively within a team.
Proven experience with computer systems (desktops/laptops), printers, and mobile devices.
Solid knowledge of Anti-Virus solutions, Exchange, LAN environments, and Active Directory.
Experience with Windows 10 and Microsoft Office 365.

Technologies

Anti-Virus solutions
Exchange
LAN Environment
Active Directory
Windows 10
Microsoft Office 365
VPN
IP Phone Services
Corporate Directory
Wi-Fi

Benefits

Health, dental, and vision insurance
Retirement plan options
Paid time off
Paid parental leave
Employee assistance programs
Performance bonuses

Physical Requirements

Position is performed 100% indoors
Exposure to noise and/or vibrations
Frequent overhead reaching, handling, and manual dexterity
Ability to stand and sit for extended periods
Occasional stooping, kneeling, and crouching
Occasional lifting and carrying up to 35 pounds

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7d ago

Desktop Support Technician

Ovation Workplace Services Niskayuna, NY

Niskayuna, NY

7d ago

$40k - $50k/yr Full time Active Directory Android Antivirus

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Job Description

What we offer

This on-site, full-time IT support position is based in Niskayuna, NY with a salary range of USD 40,000 to 49,920 per year. The benefits package includes 401(k) matching, dental insurance, health insurance, paid time off, and vision insurance. You will join a team focused on delivering dependable first and second level support for hardware, software, and peripherals across both local and remote environments, with diligent incident documentation and escalation to meet SLAs.

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Core duties center on providing timely, professional IT support for end users while maintaining clear communication with stakeholders as incidents progress toward resolution.

Responsibilities

Deliver first and second level technical assistance to end users for hardware, software, and application issues via phone, remote tools, and on-site visits.
Log, track, and keep accurate records for all incidents and service requests in the IT ticketing system.
Install, configure, upgrade, and troubleshoot Windows 10 and Windows 11, plus the Microsoft Office 365 suite.
Provide foundational support for macOS to assist Apple device users.
Install, configure, and support enterprise applications such as Cisco Jabber and other approved software.
Install, configure, and troubleshoot desktop computers, laptops, printers, and other authorized peripherals.
Perform routine preventive maintenance on computers, laptops, and printers to sustain reliability.
Execute remedial repairs on desktops, laptops, printers, and related peripherals.
Use diagnostic tools to troubleshoot network connectivity and workstation hardware and software issues.
Coordinate with third-party vendors to address complex audio/visual issues as needed.
Provide timely status updates to end users and stakeholders regarding open incidents and resolutions.
Support mobile device management for iOS and Android devices within the enterprise environment.
Demonstrate working knowledge of networks, servers, AV systems, smart devices, and telecommunications to support a broad IT needs.
Perform other duties as assigned by management to support department and organizational objectives.

Requirements

Proficiency with Windows operating systems, Microsoft Active Directory, Group Policy Objects, and Microsoft Office 365.
Experience installing, configuring, and troubleshooting PC and laptop hardware.
Familiarity with enterprise antivirus and endpoint protection solutions.
Experience with helpdesk ticketing systems and IT service management practices.
Knowledge of mobile device management platforms for iOS and Android.
Familiarity with enterprise encryption solutions and Windows device management via Active Directory.
Strong analytical and problem-solving abilities and technical troubleshooting skills.
Ability to manage multiple priorities, work independently, and consistently meet SLAs.
Excellent verbal and written communication skills, with the ability to explain technical topics to non-technical audiences.
Commitment to delivering high-quality customer service to internal stakeholders.
Adaptability to a fast-changing technology environment and shifting priorities.
Willingness to work outside standard business hours, including evenings and weekends, for projects or emergency response as needed.
MacOS Server: 1 year (Required)
Desktop support: 3 years (Required)
Active Directory: 3 years (Required)

Technologies

Windows 10
Windows 11
Microsoft Office 365
macOS
Cisco Jabber
Microsoft Active Directory
Group Policy Objects
Mobile Device Management platforms
iOS
Android
Enterprise antivirus/endpoint protection solutions

Physical requirements and work environment

Regularly sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment
Occasionally lift and/or move IT equipment up to 50 pounds
May bend, kneel, or crouch to install or service equipment
Work is conducted primarily in a standard office or data center environment with moderate noise levels
May travel to or work at multiple organizational sites or client locations

Equal Employment Opportunity

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color,

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2mo ago

Junior IT Support Specialist - Help Desk T1 | 05 14 2026

Intelligent Technologies Corp San Juan, PR

San Juan, PR

2mo ago Closed

$16 - $17/hr Full time Active Directory Antivirus Application Support

This position is no longer accepting applications (closed Jun 21, 2026).

Job Description

Junior IT Support Specialist - Help Desk T1 role at Intelligent Technologies Corp, onsite in San Juan, Puerto Rico.

Responsibilities

Handle requests from multiple clients via the ticketing system and keep tickets up to date.
Provide Level 1 IT support, resolving common hardware, software, device connectivity, and Microsoft 365 issues.
Guide users through basic troubleshooting steps in a clear, professional manner.
Log and document all work performed on each support ticket with clarity.
Escalate unresolved or complex issues to the appropriate support level with complete information.
Monitor open tickets and follow up to ensure timely resolution.
Maintain professional, customer-focused communication with clients at all times.
Collaborate with teammates to resolve issues and improve support processes.
Continue developing technical skills while working with support tools, systems, and technologies.

Requirements

Associate or bachelor's degree in computer science or related field, or equivalent experience.
1–3 years of IT support or related roles; candidates with strong fundamentals will be considered.
On-call availability and ability to work flexible schedules, including weekends as needed.
Bilingual proficiency in Spanish and English.
Excellent verbal and written communication skills in both languages.
Valid driver's license and reliable personal vehicle.
Willingness to perform fieldwork and travel to client sites as needed.
Strong sense of responsibility and work ethic.
Ability to work under pressure and manage multiple priorities.
Ability to listen, understand, and guide users toward outcomes.
Ability to communicate clearly with users across varying levels of IT knowledge.
Strong customer service mindset and focus on user satisfaction.
Positive attitude and willingness to learn new tools and processes.
Demonstrated interest in emerging technologies and professional growth in IT.

Technologies

Microsoft 365
Outlook
Windows 10
Windows 11
Windows Server
Remote Desktop
Active Directory
ping
Antivirus tools

Benefits

Health insurance
Paid time off

Work Shift

Monday to Friday from 8:30am to 5:30pm, eight-hour shift with possible overtime; on call; weekends as needed

Employment Type

Full-Time / Non-Exempt / On-Site

Work Location

On-site role based in San Juan, Puerto Rico

Salary

Hourly rate of $16.00 - $17.00, commensurate with experience, certifications, and technical specialization; aligned with Puerto Rico market benchmarks and applicable labor regulations

Job Type

Full-time

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Antivirus Support Jobs

Technical Support Specialist (2026-8002)

Desktop Support Technician

Junior IT Support Specialist - Help Desk T1 | 05 14 2026

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