Support Jobs in Detroit Lakes, MN

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Electrical Technical Support Specialist

SJE Detroit Lakes, MN

Detroit Lakes, MN

Today

$21 - $24/hr Full time Electrical Engineering AutoCAD Electrical Customer Support

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Job Description

The Electrical Technical Support Specialist role at SJE Rhombus, based in Detroit Lakes, MN, provides phone and email assistance for electrical control panels, handles orders, bills of materials, and electrical schematics, and maintains customer records. This position also serves as the service contact for Controls and Level-Sensing Technology products.

Responsibilities

Provide technical assistance to customers by phone or email regarding electrical control panels.
Process orders accurately and prepare Bills of Materials and electrical schematic drawings.
Maintain customer communications and case history using incident tracking software, and generate reports as requested.
Act as the service contact for our Controls and Level-Sensing Technology products.

Requirements

Excellent communication and troubleshooting abilities.
Knowledge of product offerings.
Technical mindset with strong attention to detail.
Proficiency with computers and software required to perform duties.
Familiarity with AutoCAD Electrical is preferred but not required.
Experience building control panels or electrical components.
Ability to work well in a team and independently as needed.

Technologies

AutoCAD Electrical
Incident tracking software

Benefits

Health insurance
Life insurance
Short-term disability insurance
Long-term disability insurance
Dental insurance
Vision insurance
Paid time off
Paid holidays
Other benefit options

Answers to common questions

Hours: Day Shift, Monday - Friday.
PTO and holidays: Up to 120 hours of Paid Time Off in the first year plus 8 paid holidays.
Starting wage: USD 21.00 - USD 24.00 per hour, depending on experience.
Benefits: A robust benefits package including health, life, short-term and long-term disability insurance as well as dental and vision programs; see the full benefits package at this link.
Commute: 22650 Co Hwy 6, Detroit Lakes, MN 56501.

Why work with us

At SJE, employees are supported to grow professionally while making a tangible impact. The company offers competitive pay, comprehensive benefits, and a collaborative culture that values problem solving and creativity.

Equal Opportunity Employer

This employer is an Equal Opportunity Employer.

This employer is required to notify all applicants of their rights under federal employment laws. For more information, review the Know Your Rights poster from the Department of Labor.

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