Support Jobs in Doña Ana, NM

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25d ago

Technical Support Specialist Associate

New Mexico State University Doña Ana, NM

Doña Ana, NM

25d ago

$16 - $16/hr Full time Active Directory Computer Skills Hardware Support

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Job Description

Join Doña Ana Community College, part of New Mexico State University, a responsive, accessible, learning-centered institution serving a diverse community of learners. This on-site Technical Support Specialist I role supports faculty, staff, and students with Windows and macOS devices, and offers a stable full-time schedule on campus, an hourly rate of $16.83, and a union-backed, AFSCME affiliated environment. The position is non-exempt and located at Doña Ana Community College in Doña Ana, NM.

Responsibilities

Support enterprise IT operations, including system imaging, software updates, email systems, antivirus solutions, and mobile device management.
Collaborate with IT staff to identify, troubleshoot, and resolve network, telephone, and system-related issues.
Support and troubleshoot Apple devices and macOS and iOS operating systems.
Install, configure, and repair hardware, software, and peripheral devices according to established standards.
Ensure proper installation of operating systems, software, and related equipment.
Configure end-user devices for centralized authentication systems, including Active Directory and Entra.
Escalate and report system, software, or network issues to central IT as needed.

Requirements

High School diploma or GED certificate.
Two years of related experience.
Equivalency: Completion of a post-secondary degree or certificate may substitute for years of experience.

Technologies

Windows
macOS
iOS
Active Directory
Entra

Department contact

McKenna Garcia
575-527-7550
mcgarcia@dacc.nmsu.edu

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