Support Jobs in Ewing, NJ

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30d ago

Help Desk Support Technicians

firstPRO Inc. Ewing, NJ

Ewing, NJ

30d ago Closed

$20 - $20/hr Contract Application Support Computer Skills Customer Service

This position is no longer accepting applications (closed Aug 12, 2026).

Job Description

FirstPRO Inc. is hiring two Help Desk Support Technicians for an onsite contract in Ewing, NJ. This project-based role supports a large office move through November, offering a Monday–Friday daytime schedule, stable pay, and a W-2 arrangement. You will join a collaborative IT team and gain hands-on experience with Windows workstations, Microsoft Office, and ticketing systems during a high-impact relocation effort.

Responsibilities

Address and close user IT requests through the ticketing system.
Diagnose and fix issues across hardware, software, printers, and peripherals.
Assist with Windows workstations, Microsoft Office applications, and basic network connectivity problems.
Escalate more complex problems to the appropriate support teams when necessary.
Deliver consistent, customer-focused service and ensure timely ticket resolution.
Record troubleshooting steps and outcomes in the ticketing system for knowledge and history.

Requirements

Minimum 1 year of experience in Help Desk, Desktop Support, or Technical Support.
Experience using ticketing systems.
Basic proficiency with Windows operating systems, Microsoft Office, and PC hardware.
Strong troubleshooting and communication skills.
Ability to prioritize multiple requests in a fast-paced environment.
Dependable with a customer service mindset.

Technologies

Windows operating systems
Microsoft Office
PC hardware
Ticketing systems

Location

Ewing, NJ (onsite)

Schedule

Monday–Friday, 8:00 AM – 5:00 PM

Duration

Contract through November

Compensation

USD 20 per hour (W-2)

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