Support Jobs in Fresno, CA

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17d ago

In-Home Sales & Tech Support (Part Time)

Asurion Fresno, CA

Fresno, CA

17d ago

$21+/hr Part time Consultative Sales Customer Service Customer Support

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Job Description

Part-time in-home field sales and tech support role in Fresno, CA (onsite) requiring daily travel, with paid training and a Serve/Solve/Sell approach; includes base pay, mileage, phone stipend, and commissions.

Responsibilities

Serve as the frontline field sales and tech support representative, engaging customers at their home, office, or other on-site locations using the Serve, Solve, Sell framework, with pre-scheduled interactions and a focus on hitting or exceeding sales targets while delivering outstanding service.
Participate in paid training to prepare for independent field work.
Learn products and gain hands-on sales experience while building communication, negotiation, and problem-solving skills, reinforced by ongoing coaching and mentorship.
In the field, apply the Serve, Solve, Sell model by serving customers, resolving tech issues, and selling tailored solutions with strong negotiation and communication abilities.

Requirements

Able to operate in a target-driven sales environment.
Valid driver’s license with a clean driving record and at least one year of driving experience.
Proof of valid car insurance required (Manhattan area excluded).
Personal vehicle required (no motorcycles); customer appointments occur around the inventory warehouse, with up to 120 miles one-way travel.
Five-day, varied schedule including evenings, weekends, and holidays to align with customer availability.
Personal cellphone required for on-the-go communication.
Comfortable working around household pets.
Efficient, adaptable, goal-oriented and persuasive communicator.
Open-minded with a passion for learning a broad range of skills applicable to multiple career paths.
Outgoing personality comfortable with frequent human interaction.
Note: Work hours may vary based on business needs and market demand; flexibility may be required.

Benefits

Guaranteed base hourly pay for all hours worked with bi-weekly payroll; earned wages may be accessed early.
Uncapped commissions based on sales performance, paid bi-weekly.
Mileage reimbursement based on IRS guidelines, paid weekly.
Monthly phone stipend of $35.
Three weeks of paid training.

About the Role

We are seeking In-Home Sales & Tech Support to work during peak hours. This entry-level position is ideal for someone starting their career, who enjoys talking to people and wants hands-on sales experience.

What you can expect to do

As a Field Sales Representative, you will engage customers on the front lines using the Serve, Solve, Sell framework.
Begin with paid training to prepare for independent field work.
Learn our products and gain hands-on sales experience while developing communication, negotiation, and problem-solving skills; ongoing coaching will support growth and keep you confident and tech-savvy.
In the field, apply the Serve, Solve, Sell model by:

Serve: Meet customers in-home or in-office with pre-scheduled interactions aimed at meeting or surpassing sales targets, while prioritizing customer-first service.
Provide exceptional customer service throughout the interaction.
Solve: Address tech issues with clear, understandable solutions for customers of any tech background.
Ensure customers leave with a working resolution and a product that addresses future tech needs.
Sell: Leverage the product lineup to offer tailored solutions.
Listen actively to identify needs and position products to meet them.
Use strong negotiation and communication skills to pivot effectively and close the right sale.

Get to know us

Asurion is a global tech solutions leader that serves more than 350 million customers worldwide. The company values employees at all levels and emphasizes integrity in serving, solving, and selling by listening to customer needs and providing accurate information.

Health and Safety Measures

At Asurion, employee health and safety are top priorities. Meeting customers at homes supports a strong customer experience, and we strive to ensure all employees feel safe performing their duties.

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