Support Jobs in Glendale, WI

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Today

Desktop Support Analyst

SMARTMD Glendale, WI

Glendale, WI

Today

$16 - $18/hr Full time Basic Sql Desktop Support End User Support

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Job Description

This entry-level Desktop Support Analyst role is the first point of contact for technical help within Healthcare IT support and desktop/infrastructure troubleshooting.

Responsibilities

Serve as the initial point of contact for users requesting technical assistance
Apply working knowledge of Windows 10/11 to troubleshoot desktop-related issues
Use working knowledge of Microsoft 365 administration and troubleshooting to resolve user and account problems
Support troubleshooting and workflows involving Microsoft Excel
Use basic SQL as needed for issue diagnosis
Diagnose issues accurately while maintaining patience during complex troubleshooting scenarios

Technologies

Windows 10
Windows 11
Microsoft 365
Microsoft Excel
SQL

Requirements

Working knowledge of Windows 10/11
Working knowledge of Microsoft 365 administration and troubleshooting
Working knowledge of Microsoft Excel
Working knowledge of basic SQL
Ability to diagnose issues accurately and remain patient during troubleshooting

Job Type & Pay

Job types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour

Work Location

Onsite: Glendale, WI
Work location: In person

Benefits

Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

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