Support Jobs in Hinsdale, IL

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Today

Windows Helpdesk and Deskside support

Xperteks Hinsdale, IL

Hinsdale, IL

Today

$60k - $80k/yr Full time Cloud Platforms Desktop Support End User Support

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Job Description

Work as a hybrid Windows Helpdesk and Deskside Support specialist, delivering on-site client help while handling Windows and networking issues end to end.

Responsibilities

Provide general desktop, user, and hardware support
Perform proactive system maintenance, including backup solutions
Support users with connectivity troubleshooting
Handle network and server support
Troubleshoot issues across Windows, printers, and Microsoft 365/cloud environments
Maintain good communication with clients and internal teams
Create and maintain documentation for troubleshooting and resolutions
Provide onsite support as required

Requirements

Passion for computers and technology
Highly proficient in the Windows Operating System
Stay up to date on latest technologies and troubleshoot while learning quickly
Experience with Remote Software Technologies
Strong knowledge of VPN connectivity and TCP/IP LAN networks
Ability to perform general network and firewall troubleshooting
Demonstrated Windows troubleshooting capability
Demonstrated printer troubleshooting capability
Experience with Microsoft 365 and cloud platforms (various cloud platforms)
Critical thinker with strong problem-solving skills
Organized approach to support work and documentation

Must Be Experienced and Proficient In

Remote Software Technologies
VPN Connectivity and TCP/IP LAN Networks
General Network and Firewall troubleshooting
Windows Troubleshooting
Printer Troubleshooting
Microsoft 365 and Cloud other various cloud platforms

Location: Hinsdale, IL (hybrid)
Schedule: Full-time
Compensation: USD 60,000 - 80,000 per year

Technologies

Windows Operating System
VPN Connectivity
TCP/IP LAN Networks
Microsoft 365
Cloud platforms

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