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Industrialization and Technical Support Engineer

Symrise Hodges, SC

Hodges, SC

Today

Full time ERP Systems Industrial Trials Stage Gate

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Job Description

Join Symrise as an Industrialization and Technical Support Engineer in Hodges, SC (onsite). This role combines hands-on industrial trials with technical support across departments, helping move new products from pilot through industrialization and launch while improving formulations, process documentation, and day-to-day R&D communication systems.

What you’ll do

Manage industrial trials aligned with the R&D roadmap, including formulations, process charts, related paperwork, recording documents, and process execution.
Provide technical support and troubleshooting to all departments and follow up on assigned R&D projects based on R&D management guidelines and decisions.
Develop new products and processes, optimize current solutions, and apply development procedures while respecting the stage gate process.
Lead new product and new equipment qualifications in line with the R&D program and management priorities.
Build the development plan, set milestones and timelines, and prepare trial documentation including trial formulation and process flow charts.
Validate trials for chemical specifications, yields, and palatability, then communicate conclusions to management via trial reports.
Ensure post-validation follow-up in production, including the first 10 production batches.
Schedule trials with production to keep projects on time, and coordinate scale-up and industrialization of new products.
Manage production recipes by creating and updating Bill of Materials in ERP, validating and updating formulas and process charts, and adjusting formulas to address temporary raw material or ingredient run-outs.
Provide formulas for rework and ensure the formulation and process are respected under industrial constraints.
Own project execution from pilots through industrialization and launch, including performance, cost, time, return on investment, process capability, and quality control considerations.
Interpret pal tests and analytical results, prepare project syntheses, and share outcomes during project reviews; maintain project traceability and paperwork management.
Act as a local point of contact for portfolio needs, including global project support, proposing action plans, and providing regular updates.
When requested, coordinate with suppliers, outside parties, and customers.

Continuous improvement focus

Propose and lead actions to improve the R&D organization.
Report system malfunctions, take short-term corrective actions, and propose long-term options.
Continuously improve the communication system (paperwork, computers, and related processes).
Work autonomously on R&D projects, making independent decisions on how to pursue outcomes.

Requirements

Bachelor’s degree in food processing, food sciences and technologies, or chemistry (required).
Master’s degree in the same fields (preferred).
1 to 5 years of work experience (required).
Strong communication skills.
Strong project management skills.
Industrial environment background (production management, production optimization, process engineering) is a plus.

Technology: ERP

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