Industrialization and Technical Support Engineer

Join Symrise as an Industrialization and Technical Support Engineer in Hodges, SC (onsite). This role combines hands-on industrial trials with technical support across departments, helping move new products from pilot through industrialization and launch while improving formulations, process documentation, and day-to-day R&D communication systems.

What you’ll do

• Manage industrial trials aligned with the R&D roadmap, including formulations, process charts, related paperwork, recording documents, and process execution.
• Provide technical support and troubleshooting to all departments and follow up on assigned R&D projects based on R&D management guidelines and decisions.
• Develop new products and processes, optimize current solutions, and apply development procedures while respecting the stage gate process.
• Lead new product and new equipment qualifications in line with the R&D program and management priorities.
• Build the development plan, set milestones and timelines, and prepare trial documentation including trial formulation and process flow charts.
• Validate trials for chemical specifications, yields, and palatability, then communicate conclusions to management via trial reports.
• Ensure post-validation follow-up in production, including the first 10 production batches.
• Schedule trials with production to keep projects on time, and coordinate scale-up and industrialization of new products.
• Manage production recipes by creating and updating Bill of Materials in ERP, validating and updating formulas and process charts, and adjusting formulas to address temporary raw material or ingredient run-outs.
• Provide formulas for rework and ensure the formulation and process are respected under industrial constraints.
• Own project execution from pilots through industrialization and launch, including performance, cost, time, return on investment, process capability, and quality control considerations.
• Interpret pal tests and analytical results, prepare project syntheses, and share outcomes during project reviews; maintain project traceability and paperwork management.
• Act as a local point of contact for portfolio needs, including global project support, proposing action plans, and providing regular updates.
• When requested, coordinate with suppliers, outside parties, and customers.

Continuous improvement focus

• Propose and lead actions to improve the R&D organization.
• Report system malfunctions, take short-term corrective actions, and propose long-term options.
• Continuously improve the communication system (paperwork, computers, and related processes).
• Work autonomously on R&D projects, making independent decisions on how to pursue outcomes.

Requirements

• Bachelor’s degree in food processing, food sciences and technologies, or chemistry (required).
• Master’s degree in the same fields (preferred).
• 1 to 5 years of work experience (required).
• Strong communication skills.
• Strong project management skills.
• Industrial environment background (production management, production optimization, process engineering) is a plus.

Technology: ERP