King of Prussia, PA

Support Jobs in King of Prussia, PA

2 jobs found

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30d ago

Tier 1 Tech Support- Help Desk

Colonial Electric Supply King of Prussia, PA

King of Prussia, PA

30d ago Closed

$50k+/yr Full time Computer Skills Customer Support End User Support

This position is no longer accepting applications (closed Sep 10, 2026).

Job Description

Support a fast-moving internal help desk as the first point of contact for employees at Colonial Electric Supply in King of Prussia, PA.

Responsibilities

Resolve Tier 1 IT support requests submitted by employees
Answer employee questions related to computers and commonly used systems
Collect and analyze information to diagnose computer and system issues
Adjust configurations, settings, and permissions to restore proper functionality
Support onboarding by generating sign-ins for new hires
Install new software and hardware drivers, and update existing ones when needed
Provide updates to employees on the status of service requests
Log all service requests and maintain tickets with accurate, up-to-date notes
Travel to company branches for supervised field work with 24 hours notice, or in the event of an outage
Complete weekly on-call hours to support a 24/7 operation (schedule provided weekly; hours between 5 pm and the start of the new business day), compensated via overtime

Requirements

Minimum 2 years of relevant experience in a help desk or IT support role
Certifications such as A+, Network+, or Microsoft are preferred, not required
High-level knowledge of commonly used software, hardware, and applications
Strong verbal communication to gather details from employees and explain technical concepts in simple language
Demonstrated written communication skills to create useful support logs and ticket notes
Analytical and problem-solving skills for troubleshooting and diagnosis
Time management skills to deliver updates and fixes within promised time frames
Multitasking skills to assist multiple employees at once
Observational skills to identify warning signs that may indicate potential problems
Customer service skills to interact professionally and positively with employees and coworkers
Reliable transportation required

Benefits

Medical Insurance: choose between a traditional PPO and a flexible health plan with a tax-free health savings account
Comprehensive and affordable coverage
Preventative care covered at 100%
Access to the Blue Cross Blue Shield national network
Dental Benefits: affordable coverage with annual exams, cleanings, and xrays covered at 100%, plus rollover benefits
Vision Benefits: yearly eye examinations, with options to buy new lenses, frames, and contacts
Alternative vision option: skip glasses and receive special discounts on LASIK procedures
401(k): Colonial Electric matches 25% of your contributions up to 6% of your annual earnings
Life Insurance & AD&D: provided at zero cost to you for full-time employees
Paid Time Off: vacation, personal time, paid holidays, and more
Colonial Paid Parental Leave (CPPL): company paid time off to care for the birth or adoption of a child

Job Details

Location: King of Prussia, PA (onsite)
Compensation: USD 50,000 per year

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1mo ago

System Engineer - Field Tech Support

Lockheed Martin Corporation King of Prussia, PA

King of Prussia, PA

1mo ago Closed

Full time Engineer Field Engineering Field Service

This position is no longer accepting applications (closed Aug 14, 2026).

Job Description

Benefits and culture

Lockheed Martin offers a benefits-forward environment that supports career growth, work‑life balance, and stable compensation. You can expect comprehensive coverage and programs designed to help you thrive both professionally and personally.

Health insurance
Retirement plans
Paid time off
Flexible schedules
Competitive pay
Comprehensive benefits

Responsibilities

Collaborate with the program LPM to prioritize and execute hardware maintenance activities, and assist with forecasting maintenance needs for each delivered system.
Perform depot-level hardware troubleshooting and repairs on on-site and deployed systems to meet customer commitments.
Maintain an efficient workflow across repair, shipment, and delivery processes.
Carry out preventive and corrective hardware maintenance to maximize system availability.
Verify that spare hardware and repair parts are configured and serviceable per system requirements.
Conduct annual property inventories and reconcile government-furnished equipment repair parts and tools.
Procure and manage bench stock levels on-site and at deployed locations.

Requirements

Top Secret clearance required prior to start.
Familiarity with Integrated Logistics Support (ILS) elements.
Ability to travel as needed, typically 10% to 25% of the time depending on priorities and deliveries.
U.S. citizenship required for government security clearance.

Security clearance

This position requires a government security clearance. You must be a U.S. citizen to be considered. Clearance level noted is TS/SCI.

Work location

Onsite at a Lockheed Martin facility in King of Prussia, Pennsylvania.

Expression of interest

By applying, you express interest in this position and may be considered for other opportunities with similar skills and requirements. If a fit is identified, you may be contacted about this and future openings.

Schedule and flexibility

The role is onsite full-time. Lockheed Martin supports a range of schedules, from standard 40 hours over five days to condensed formats offering additional time away. For this position, the defined schedule is four 10-hour days with three days off per week.

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Support Jobs in King of Prussia, PA

Tier 1 Tech Support- Help Desk

System Engineer - Field Tech Support

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