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Control Panel Technical Support Specialist

SJE Largo, FL 🇺🇸 Remote

Largo, FL

Today

Full time Electrical Engineering AutoCAD Electrical Computer Skills

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Job Description

SJE offers a benefits-forward environment that supports professional growth and meaningful impact. You’ll find competitive pay, a robust benefits package, and a collaborative culture that values problem solving and teamwork. This role is customer facing, with opportunities to collaborate across sales, engineering, marketing, manufacturing, and operations, helping customers through technical challenges while contributing to a shared mission.

Location: Largo, FL (remote) or Ashland, OH, or remote.

Benefits

Health insurance
Life insurance
Short-term disability insurance
Long-term disability insurance
Dental insurance
Vision insurance
Other benefit options

Why work with us

At SJE, we support your professional growth while making a real impact. Expect competitive pay, solid benefits, and a collaborative culture that encourages creativity and problem solving. You will be part of a team where your contributions matter and your work helps you build a lasting career.

Responsibilities

Troubleshoot, research, and diagnose technical issues for electrical control panels by phone or email.
Assist customers with technical questions and serve as the service contact for control floats, alarms, and standard catalog control panels.
Maintain customer contact and case records using incident tracking software, and generate reports as requested.
Distribute documentation to customers as needed.
Collaborate with functional areas such as sales, engineering, marketing, manufacturing, and operations.

Requirements

Exceptional communication skills
Strong knowledge of product offerings
Ability to work effectively as a team player
Comfort using computers and software to perform tasks and configure control panels
Ability to read electrical schematics and wiring diagrams
Experience with component testing, electrical troubleshooting, and signal tracing
Familiarity with AutoCAD Electrical (preferred/beneficial)

Technologies

AutoCAD Electrical

Questions about the role

Monday to Friday 8:00 am to 5:00 pm
Up to 120 hours of Paid Time Off in the first year plus 8 paid holidays
Health, life, short-term and long-term disability, dental, vision, and other benefit options
Largo, FL 33773 or Ashland, OH 44805 (addresses available by request)

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