Support Jobs in Latrobe, PA

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9d ago

IT Support Technician

Adelphoi Village Inc Latrobe, PA

Latrobe, PA

9d ago

Full time Computer Skills Customer Support End User Support

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Job Description

Adelphoi Village Inc. is seeking an entry-level IT Help Desk Technician for an on-site role in Latrobe, PA. The position centers on responding to tickets and troubleshooting software, hardware, and network issues, with an emphasis on user-support efficiency and timely resolution. The successful candidate will help maintain the organization's IT infrastructure and participate in upgrades alongside the IT team.

Responsibilities

Respond to phone calls and emails to create or review service tickets.
Troubleshoot issues related to software, security, hardware, and network connectivity.
Collaborate with the IT team on computer upgrades and infrastructure maintenance.

Requirements

General knowledge of desktop computing, operating systems, and network connectivity.
Strong problem-solving skills and the ability to ask insightful troubleshooting questions.
Education, degree, or technical training in information technology.

Benefits

Health, dental, and vision insurance as part of comprehensive benefits.
403(b) retirement plan with company match.
Disability and life insurance.
Relaxed work environment.
Generous paid time off: up to 4 weeks after two years of service.

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