Support Jobs in Leesburg, FL

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Student Assistant, IT Helpdesk

Lake-Sumter State College Leesburg, FL

Leesburg, FL

Today

$15+/hr Part time Computer Skills End User Support Hardware Support

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Job Description

Lake-Sumter State College is seeking a part-time Student Assistant to support the IT Helpdesk team in Leesburg, FL. This entry-level role helps faculty and staff keep departmental operations running smoothly through daily coordination, basic technical support, and helpdesk workflow management. The position is designed for currently enrolled students, with hours that remain flexible as long as you are not working during class meeting times.

Role Overview

As a Student Assistant, IT Helpdesk, you will provide essential support within the helpdesk environment and help ensure requests are handled efficiently. In this role, you are expected to align with Lake-Sumter State College’s values of Caring, Communicating, Collaborating, and Celebrating. The schedule is flexible, with approximately 20 to 25 hours per week available.

Location, Schedule, and Pay

Location: Leesburg, FL (onsite)
Job type: part time
Pay: USD 15 per hour
Hours: flexible schedule (20-25 hours per week)
Class time: students cannot work during class meeting times

Responsibilities

Answer phones and assist callers
Track work order tickets
Perform light office work
Assist with hardware installations and repairs
Conduct software installations
Perform other duties as assigned

Requirements

Strong organizational and multitasking skills
Excellent verbal and written communication skills
Proficient in the Microsoft Office Suite
Ability to work independently and collaboratively in a team environment
Demonstrated commitment to professionalism and confidentiality
Currently enrolled at Lake Sumter State College with a minimum of 6 credit hours
Maintain a minimum 2.0 GPA
Minimum age of 18 and not dual enrolled

Competency-Based Education (CBE) Goals

Career and Self Development
Communication
Professionalism
Teamwork

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