Support Jobs in Palm Bay, FL

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Desktop Support Technician

Noblesoft Technologies Inc Palm Bay, FL

Palm Bay, FL

Today

$23 - $25/hr Full time Av Support Computer Skills Customer Service

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Job Description

At Noblesoft Technologies Inc, a Desktop Support Technician is needed to provide hands-on IT support in an on-site role in Palm Bay, FL. You will manage the end-user experience, oversee the PC lifecycle, and tackle network and security tasks in a manufacturing and engineering environment, working closely with business units to keep operations running smoothly.

Responsibilities

Own the complete PC as a Service lifecycle, including deployment, new-hire provisioning, hardware refreshes, and decommissioning
Deliver day-to-day end-user support for desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments
Manage printer support, peripherals procurement, stockpiling, installation, and electronic waste disposal
Support conference rooms, meeting AV setups, and ad-hoc technical needs for events
Assist with real estate transactions, program buildouts, and facility moves, including cabling, port activation, and new closet setup
Troubleshoot and support manufacturing and engineering tools, shop-floor terminals, and related peripherals
Perform patching, basic administration, storage management, and data protection tasks
Handle network operations such as port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, and WAP and switch installation/support
Contribute to data closet management, cable management, and upkeep of physical infrastructure
Support disaster recovery tasks, backup verification, and basic business continuity activities
Manage SLA compliance, CSAT scores, ticket backlog, and major incident support
Perform data spill remediation, system compliance checks, and support security applications
Partner with business units, manufacturing teams, engineering groups, and external vendors as needed
Take complete ownership of issues until full resolution has been achieved

Requirements

Bachelor’s degree in IT, Computer Science, or related field (or equivalent hands-on experience plus certifications such as CompTIA A+, Linux+, Security+, or equivalent)
2–5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment
Expertise with desktop, laptop, imaging, and PCaaS lifecycle management
Networking experience including switches, WAPs, VPN, and Wi-Fi troubleshooting
Proficiency with printers, peripherals, and shop-floor hardware
Foundational storage, backup, and disaster recovery concepts
Experience with security tools, data spill remediation, and compliance requirements
Familiarity with ticketing systems, SLA/CSAT tracking, and backlog management
Strong customer service mindset and ability to explain technical issues to non-technical users
Excellent prioritization and multitasking skills in a high-pressure production environment
Resourceful, problem-solving attitude with the ability to learn new systems quickly
Team player capable of mentoring others and escalating intelligently as needed

Technologies

PCaaS lifecycle, desktop imaging
Networking, switches, WAPs, VPN, LAN/WAN, Wi-Fi
Printers, peripherals, shop-floor hardware
Data storage concepts, backup, disaster recovery concepts
Security tools, data spill remediation, compliance
Tickets and service level management (SLA/CSAT)

Pay

Pay: USD 23.00 - 25.00 per hour

Work Location

Palm Bay, FL — Onsite

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